The Kensington Family Shelter

The most rude/unprofessional staff I've ever came across. They treat clients like animals, some staff will enable other staff behavior by using given authority to attack clients and make them look bad. Staff at this location give CAMBA and everything they stand for a bad reputation. Clients are being harassed daily and nothing is being done. I'm 7 months pregnant dealing with ghetto security guards everyday, followed by front desk staff who enable the horrible behavior of security guards at the Kensington Family Residence. Suzette, who work at the front desk dressed unprofessionally in clothing that doesn't fit her body type, uses her authority to attack clients she does not like. It's one thing to do your job but another when supposedly doing your job vindictively. When you ask for the names of guards to report behavior they refuse, as well as other staff witnessing the behavior of the guards.
Sep 9th, 2021

I tried to find out if they accepted donations. The receptionist was rude by telling me to hold on, then disconnecting me. I’m very disappointed as I hoped to lighten a family’s struggle.
May 10th, 2021

This shelter is clean and the building is clean. I was a former resident who resided at this facility for a good amount of time. I was treated like scum. I have more to say but I have to wait because of fear of retaliation
Jul 22nd, 2020

Shelter is very clean, Staff is nice
Jul 19th, 2020

I work at the kensington and all staff are very loving and helpful towards our clients we have the most awesome young moms n gorgeous children ..but it's up to you to be compliant and take our advice so you can move to permanent housing ..we want the best for our families and we all work very hard as a team ..for our families ..we have the most experience Security team and they are wonderful with our families
May 18th, 2020