United States Postal Service

I asked to speak with someone about an initial complaint where a mail carrier did not knock or ring the bell to make a valid attempt before declaring delivery failure. No one ever answered the phone number of the branch provided at the website. When I went to speak with someone in person, I was made to wait at least 50 minutes. When spoke with a supervisor, “Ms. Johnson” she was rude, did not apologize for making me wait almost an hour, rushed me and kept saying “well I wasn’t supposed to be disturbed” and ended up shutting cardboard over the window in my face. This was atrociously disrespectful, and I wouldn’t be surprised if she smashed my package before I go to pick it up out of retaliation.
Sep 15th, 2021

If i can give the a 0 i would worst service in the new york area and i have been to the one in the bronx and its a million times better i had ordered a phone and took the day off to recoeve my package i stayed home the entire day waiting for delivery and they never rang the doorbell and then they left a notice stating there was no one home. I was extremely upset because i work and do not have the luxury of picking up my package before 5 pm today i attempted to get to the post office i ran and made it there at 5:01 drenched in sweat in an attempt to pick up my package after work when i made it there they told me they couldnt let me in. There were already people inside picking up there package this is truly ridiculous they dont have any consideration towards anyone i will defintely be reporting USPS i shouldnt be going through so many hardships to pick up my package.
Sep 15th, 2021

Sep 12th, 2021

Staff are overly busy & overwhelmed (sometimes) with all that different areas of work on a regular day....my opinion..
Sep 8th, 2021

Aug 13th, 2021