DecorPlanet.com - Brooklyn

Spent just shy of $1k to get a very large medicine cabinet that came damaged that could have been packed better by a 12 year old - all glass a mirrors and no padding or precautionary packing. Customer service promised the broken pieces would be sent within 48 hours - I am in the middle of a renovation - two weeks later still hasnt shipped. Will not order from them again and would give Zero Stars if could.
Mar 1st, 2024

There are many options where you can purchase bathroom/kitchen plumbing supplies. Sometimes to get the correct items and outstanding customer service, you might have to go out of your way. Stan Glusker at Decor Planet is worth going out of your way for! He's patient, kind, knowledgeable and trustworthy. I believe we got the best price, and the best products. I would never go anywhere else! Thanks, Stan
Dec 22nd, 2023

I had a very bad experience with a store in Brooklyn. The customer service was rude and unprofessional. Arrived late or didnt arrive at all.
Oct 15th, 2023

I had to renovate a bathroom. Did not know where to start. Luckily someone recommended DP. Their extensive showroom has tons of displays to choose the design idea and get you started. Furthermore, Igor - a very knowledgeable salesperson helped with the project all the way from choosing the best components at the best price, to tracking deliveries and installation tips. All issues and concerns were addressed in a timely matter. They even help you to find a contractor if needed. I will definitely come back to DP with my next renovation project!
Sep 30th, 2023

Im dealing with this company not for the first time. Bit pricey but its not for everyone. My sales person this time was Igor. Personal thank you for his attention. Nothing goes perfect always. Reached out to customer service they solved my problem with in a minute. If someone doesnt recommend this company I suggest go to Floor Decor , more of American Standard you all custom to. Thank you Decor Planet and Igor K.
Sep 27th, 2023