Mirza Academy Driving School

Best driving school
Feb 23rd, 2022

Dec 28th, 2021

Bad school
Nov 10th, 2021

I would not recommend this school to learn how to drive, especially in building your confidence. Instructor always indulge into miscommunication and are not patient. The receptionist does not communicate well in delivering accurate information towards the customer thus resulting in unknown timings for your lessons. At times they would hang up on you before you can finish what you want to say. Horrendous this is! The staff at the last minute tells the customer that a so and so change occurred. All in all, the communication is heavily lacking which concludes to poor customer service and business skills. Do not waste your time and money here!
Sep 30th, 2021

I would not recommend this place to anyone. The woman at the reception is the embodiment of horrible customer service. it goes without saying that a large number of customers would be completely new to the process, meaning, asking numerous questions about the process is a given. The receptionist had little to no patience with questions, when she did answer them her answers would always be unclear and confusing. She was extremely rude for nearly all interactions I had with her. At one point, she had straight up told me go find another place then because my schedule wasnt working out with their bizarre timings (for example signing for the 5 hr class in person at ONLY 5 pm and no other time) and I was attempting to work something out with her about this which got her irritated. Then a week later she called around 12 pm asking if im ready for class which wouldve been that same day at 3 pm (instead of calling at least a day before like most would). Mind you, I was still in the process of figuring out a good schedual for these classes and Wednesday 3 pm was looking good for me, however there was no commitment or agreement on my part for me to actually take that class. I was still asking her questions about the class timings and as a result she had told me, very rudely, to go find another driving school because she got irritated with me attempting to ask these questions about different timings available. As a result I then did find another driving school. Then she had the audacity to call a week later asking about class and saying that I shouldve called her to let her know that I wont be taking classes with them when in fact SHE was the one who told me to go find another place. Once again to reiterate, there was also no official commitment or agreement for that class, in order for her to be calling about it a week later, after telling me off so rudely before. As for the driving school if you read your reviews I strongly advise you to replace your receptionist because you are loosing customers and a lot of money because of her and my review is not the only one complaining about her.
Sep 24th, 2021