Bank of America

Bank of America

Hours

Thursday:
9:00 PM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
N/A
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 PM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
16
8
4
7
41
Read Our 76 Reviews

Chamber Rating

Verified Member
16
8
4
7
41
  • J Y

    Employees are literally just following policy (aka doing their jobs) and the public doesn't like policy's. If any complaints, it would be about the higher ups making the employees do the dirty work. Another reason, the low reviews are 4-5+ years old. Reviews that old should not apply anymore. Banks are all sucky because of the system they all put in place but the employees need more credit especially dealing with the public of that specific area. Flatbush itself is a zoo with unethical folks.
    Feb 27th, 2024

  • Dana Sances

    Best Banking Experience I ever had with Teller Ralph
    Feb 26th, 2024

  • Collis Pile

    Have never had a issue in 18 years
    Feb 2nd, 2024

  • Jo China

    Horrible experience. I was trying to deposit a company's check into a client's account. I wrote the client's name in black ink while at the window, the rest of the check in blue ink at my office and they denied me from depositing the check in the account because it was in two different colors of ink. I will never go there again. 8 months pregnant and tired I had to walk out after waiting on line for 20 minutes. SMH. So angry.
    Jan 31st, 2024

  • isidro carvajal

    I had never entered a bank with such bad customer treatment ....... I made my appointment more than a month in advance and when I arrived they told me that they could not attend me that the person of the appointment did not exist ...... it is the worst customer service do not go to that bank I went to TD bank and they were very kind I did what I had to do in less than 15 minutes
    Dec 7th, 2023

Read Our 76 Reviews

About
Bank of America

Bank of America financial center is located at 1580 Flatbush Ave Brooklyn, NY 11210. Our branch conveniently offers walk-up ATM services.

Contact Info

  •   (718) 338-3948
  •   (718) 692-7317
  •   Website

Products

  • Savings Accounts
  • Auto Loans
  • Home Mortgage
  • Home Equity Lines of Credit
  • Online Investing
  • Business Checking Accounts
  • Business Credit Cards
  • Checking Accounts
  • Credit Cards
  • Online Banking
  • Mobile Banking

ATM Services

  • Walk-up ATM
  • Cardless ATM
  • ATM accepts deposits and credit card payments
  • ATM located inside

Financial Center Services

  • Glass barrier at Customer Service desk
  • Accepts appointments
  • Financial Solutions Advisor
  • Commercial Deposits Accepted
  • Night Deposit Accepted
  • Change Orders
  • Cash Non Customer Checks
  • ATM Services Available

ATM Languages

  • English
  • Spanish
  • Chinese
  • Korean
  • French
  • Russian
  • Portuguese

Hours

Thursday:
9:00 PM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
N/A
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 PM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Ratings and Reviews
Bank of America

Overall Rating

Overall Rating
( 76 Reviews )
16
8
4
7
41
Write a Review

J Y on Google

image Employees are literally just following policy (aka doing their jobs) and the public doesn't like policy's. If any complaints, it would be about the higher ups making the employees do the dirty work. Another reason, the low reviews are 4-5+ years old. Reviews that old should not apply anymore. Banks are all sucky because of the system they all put in place but the employees need more credit especially dealing with the public of that specific area. Flatbush itself is a zoo with unethical folks.

Business Response on Google Mar 8th, 2024
Hi. We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica.

Dana Sances on Google

image Best Banking Experience I ever had with Teller Ralph


Collis Pile on Google

image Have never had a issue in 18 years

Business Response on Google Jan 17th, 2024
Hi Collis. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^marty

Jo China on Google

image Horrible experience. I was trying to deposit a company's check into a client's account. I wrote the client's name in black ink while at the window, the rest of the check in blue ink at my office and they denied me from depositing the check in the account because it was in two different colors of ink. I will never go there again. 8 months pregnant and tired I had to walk out after waiting on line for 20 minutes. SMH. So angry.

Business Response on Google Feb 1st, 2024
Hi Jo. We’re sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you to help with any account related concerns. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty

isidro carvajal on Google

image I had never entered a bank with such bad customer treatment ....... I made my appointment more than a month in advance and when I arrived they told me that they could not attend me that the person of the appointment did not exist ...... it is the worst customer service do not go to that bank I went to TD bank and they were very kind I did what I had to do in less than 15 minutes

Business Response on Google Dec 8th, 2023
Hello Isidro. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^stephanie

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Overall Rating

Overall Rating
( 76 Reviews )
16
8
4
7
41

Write a Review

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