Essen Gynecology- Westchester Square

Apr 2nd, 2024

Feb 22nd, 2024

Dermatologist Dr. Bentley Patterson and her assistant continue to make appointments for me and my minor child in spite of asking the facility not to. As a result, I get several text messages and telephone calls about appointments we never made. It's rude, annoying and intrusive. Dr. Patterson isn't even a good doctor which is why they have to force these appointments.
Jan 27th, 2024

Took my mom to this location recently, and the facility was very clean, and the staff was very helpful. BUT, my biggest complaint was the lack of decency with some of the individuals who were awaiting service. Maybe this is different on separate parts of the floor but I waited on the side for GYN services and a young lady came in with her baby and proceeded to have a conversation with her mother on the phone on full blast as if no one else was in the room! I was also on a call and had to leave the room. The staff said nothing! Why aren't you concerned with the health, mentally and otherwise, of the other people in the facility who are in the waiting area? You should, at the very least, have signs posted to alert folks that they need to be mindful of the other people around them! Use headphones or leave the area if you need to make a call so you aren't disturbing everyone else. I believe it the responsibility of the staff and professionals in the facility to make sure that individuals coming in are respectful of where they are and behave accordingly. Otherwise, no issues with this Essen location!
Mar 9th, 2024

Wow! I shouldve looked at reviews before bringing my 3 year old granddaughter here! Brought her to their urgent care for a sore throat and although tests they took came back negative the NP assured me it was strep throat. How could she see the babys throat while she was crying and refusing to let her look in her throat?! Which brings me to the medical assistant who took her vitals .. rough and insensitive to a baby who is afraid of being at this doctors office. Her whole demeanor was negative. In the end I waited 20 minutes for this same medical assistant to type up a letter for daycare. She tells me only one day out daycare not two as the NP said. Isnt strep throat contagious?? No question about this though: I will never return there not for myself not for anybody!
Feb 7th, 2024