Eastchester Check Cashing

Always a Long line For no reason with only 2 cashiers
Apr 21st, 2021

Always a long line and only two cashiers at window.
Feb 8th, 2021

This afternoon I visited the location. It is a nice location but the employees are rude, impolite and bad-mannered demeanor. The employees  has unapologetic behavior. she so unprofessional and does not how to deal/treat customers.  She needs a refresher course how to treat a customer. Customers don't leave bad companies, they leave bad management.
Jan 23rd, 2021

They're NOT 24/7 Their hrs 8:30-5:30
Dec 19th, 2020

So I went into one of your New York locations actually the Riverdale location in the Bronx and I stood in line and waited like everyone else. I was tired and in my uniform from work which showed I worked in a financial institution as well. I watched and waited as 3 other customers got their money orders with no problems. When it was my turn to get a my transaction done I ran into a problem. I went to the window and asked for a 5 dollar money order. I was asked a question I have never been asked in my life and I used to work in a check cashing place myself. She asked me for documentation for why I needed a 5 dollar money order, not $1000 but a $5 dollar money order. I then proceeded to ask her why when the 3 other customers that happened to speak Spanish as well ask for money orders they did not get the same treatment I was getting. She asked me not to make it a racial thing when it was because I then asked her what was the reason for asking me for documentation and she said that she had no answer for me. I was so embarrassed and felt so uncomfortable after leaving that place. I was just getting a five dollar money order for my elderly mom that needed to pay her landlord for a new mailbox key. I showed her what I needed the money order for and asked her why didn't she do this with all the other customers and she was quiet. She ignored my question and after I asked multiple times she finally told me she did not have a reason for doing what she did. As a black working woman, I feel so humiliated by what happened this evening. She even called someone to get a "second opinion" about whether or not documentation was needed for a money order. I know from working in a financial institution for many many years that is not in the policy to ask for documentation for a $5 dollar money order. She was discriminated and that is unacceptable. I will never be returning to that location again. My mom has been going there for years and I will make sure she no longer does business there.
Sep 9th, 2020