Pizza Hut
-
215 Northern Blvd
Bayside, NY 11361
Chamber Rating
-
Jonathan
Dec 11th, 2020 -
Emmanuel Mensah
Dec 5th, 2020 -
Jesse Oneal
Excellent and flavorful food, I loved the mood this spot has, and the workers were super nice. Will surely come back again.
Nov 13th, 2020 -
Jose Rivera
La mejor pizza
Nov 5th, 2020 -
Jess Eng
If I could give 0.5 star, I would. My family ordered 3 pizzas online that the confirmation email said would take an hour to be ready. Instead, I waited for 3 hours and was actually there after the store closed. I got there at my pick up time. There was a crowd of people on one side, but I thought I could quickly show that I had already ordered online and was here for pick-up. Instead, I waited 20 minutes until a customer told me the line WAS for online orders. The line was unrecognizable. It was so disorganized. I waited on this line to give my name and pay and still had to wait again for my food to come out. While I was standing there, I saw other customers come in, give their name, and immediately get their food. I even heard customers call in their orders, saw them come in stating they just called, and walked right out with it. No waiting. This makes NO SENSE!! I received two of my pizzas together and then waited 30 minutes for the final one. Needless to say, my pizza was cold and hard. Why would they come out at such different times? There was clearly no rhyme or reason to the order that the food was made. When I finally got all my food, I was in such a rush to get it home to my family for dinner (at 10:30!) that I didn't check the food only to find out when I got home that the order was wrong. I received two of the same pizzas (the one that was missing was the only vegetarian option), one with an incorrect crust, and 4 cinnamon sticks and 2 cheese sticks (instead of 3 of each). I called back to complain about the missing vegetarian pizza and identified myself as the girl who waited 3 hours. Luckily the guy remembered me and told me to come back tomorrow (since they closed before I left) and he would give me the correct pizza. He's the only reason why I would give even half a star. The poor cashier had to deal with complaining customers who just wanted to know why the food was not coming out in the order that it was placed. As he struggled to explain that he had no clue what was going on either, I saw his supervisor, Sangita, closing the registers for the day behind him ignoring the angry customers. If she wasn't helping the customers directly, why wasn't she helping prepare the food that everyone was waiting for? I just don't understand what was going on back there!
Nov 12th, 2020
About
Pizza Hut
We are taking additional actions to prioritize safety at our Pizza Hut restaurants in the U.S. Most immediately, weve increased the frequency of our already strict sanitizing procedures in high touch point areas in our restaurants like door handles, front counters, credit card machines, seats, dining areas & restrooms. Weve always had strict hand hygiene & sanitizing procedures in place & continue to reemphasize the importance of our brand health standards. Were ready to serve you the pizza you love, whether its picked up for carryout, at the curb or delivered hot to your doorstep. Pizza Hut has a decades-long history of providing deliveryfrom our oven to your homeand were preparing our team of dedicated drivers for an increased demand in online ordering and delivery service.
Contact Info
Questions & Answers
Q Where is Pizza Hut located?
A Pizza Hut is located at 215 Northern Blvd, Bayside, NY 11361
Q How big is Pizza Hut?
A Pizza Hut employs approximately 20+ people.
Q How is Pizza Hut rated?
A Pizza Hut has a 3.7 Star Rating from 136 reviewers.
Ratings and Reviews
Pizza Hut
Overall Rating
Overall Rating
( 136 Reviews )Jonathan on Google
Emmanuel Mensah on Google
Jesse Oneal on Google
Excellent and flavorful food, I loved the mood this spot has, and the workers were super nice. Will surely come back again.
Jose Rivera on Google
La mejor pizza
Jess Eng on Google
If I could give 0.5 star, I would. My family ordered 3 pizzas online that the confirmation email said would take an hour to be ready. Instead, I waited for 3 hours and was actually there after the store closed.
I got there at my pick up time. There was a crowd of people on one side, but I thought I could quickly show that I had already ordered online and was here for pick-up. Instead, I waited 20 minutes until a customer told me the line WAS for online orders. The line was unrecognizable. It was so disorganized. I waited on this line to give my name and pay and still had to wait again for my food to come out. While I was standing there, I saw other customers come in, give their name, and immediately get their food. I even heard customers call in their orders, saw them come in stating they just called, and walked right out with it. No waiting. This makes NO SENSE!! I received two of my pizzas together and then waited 30 minutes for the final one. Needless to say, my pizza was cold and hard. Why would they come out at such different times? There was clearly no rhyme or reason to the order that the food was made.
When I finally got all my food, I was in such a rush to get it home to my family for dinner (at 10:30!) that I didn't check the food only to find out when I got home that the order was wrong. I received two of the same pizzas (the one that was missing was the only vegetarian option), one with an incorrect crust, and 4 cinnamon sticks and 2 cheese sticks (instead of 3 of each). I called back to complain about the missing vegetarian pizza and identified myself as the girl who waited 3 hours. Luckily the guy remembered me and told me to come back tomorrow (since they closed before I left) and he would give me the correct pizza. He's the only reason why I would give even half a star.
The poor cashier had to deal with complaining customers who just wanted to know why the food was not coming out in the order that it was placed. As he struggled to explain that he had no clue what was going on either, I saw his supervisor, Sangita, closing the registers for the day behind him ignoring the angry customers. If she wasn't helping the customers directly, why wasn't she helping prepare the food that everyone was waiting for? I just don't understand what was going on back there!
Overall Rating
Overall Rating
( 136 Reviews )Write a Review
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