Mill Hollow Apartments

Mill Hollow has gone downhill since the previous reviews. The apartments at Mill Hollow at Bavarian Way in Altamont, NY are very desirable and spacious and designed with a modern and open style concept. The large club house provides an area for the gathering of family and friends. The pond is a nice setting. The swimming pool has been disappointing this past summer due to poor maintenance and had to be closed for several days. Mill Hollow has a limited working staff. A difficult situation when the office manager is not onsite and lacks professional skills to communicate. The maintenance of 84 apartments is the responsibility of one maintenance guy. Consequently, the buildings are not kept clean, landscaping is unsatisfactory, handicapped requirements in the parking areas are not addressed and the dumpsters are horribly maintained . The leases are all different with no set standards. Rent increases each year exceed the average percentage. The mail system is horrible. Packages scattered all over the mailroom. Tenants have complained of missing packages. Poor decisions are made by the management in regards to dealing with tenant issues. Manager calls the police when the situations could have been handled by her. 4 managers in the three years.....Paying $1,900 and more deserves better living conditions. I would not recommend Mill Hollow apartments in Altamont, NY. Many stressful and unfair practices make it difficult to have a peaceful, quiet and uninterrupted lifestyle. It may look ok and sound ok, but underneath it all are lies and not trustworthy personnel. Background checks should be required when applying to Mill Hollow.
Jan 12th, 2022

Aug 19th, 2021

Would not recommend. Very dissapointed that this place has a pool but the maintanence guy, Michael, uses it as his private pool where he sits and drinks beer all day, IN THE POOL. If you do not like to swim then disregard this, but if you thought you would be able to use the pool then just know that it will not likely happen. He is there, literally everyday, with a cooler of beer and just blocks everyone else from using it. Even with the covid-19 pandemic he does not care about giving people some space to swim. Very selfish, again I would not recommend this place if you plan on using the pool at all. You will not.
Oct 21st, 2020

Sep 5th, 2020

This place may look nice, but dealing with management is a nightmare. We had to keep sending pieces of our application because management kept losing them. We were promised a certain type of room, and they even signed a lease agreement and took a security deposit from us even though that room type wasn't going to be available. They failed to tell us this until months later when they showed us the actual place we were going to move into (which was unsuitable for us), forcing us to scramble to find another apartment. I wouldn't recommend looking here. You may not end up with what you are promised, if they manage not to lose your application in the process.
Dec 31st, 2019