Alden Medical Supply

Avoid at all costs. I was quoted for an item and they verified my insurance would cover a portion. They assured me that portion was covered and they spoke with the insurance. 2 months later I get a bill in the mail saying the insurance didn't cover that portion. I was lied to so they could get my money and get me out the door and left to deal with the issue later. I was assured 100 percent insurance would cover my portion, but I guess they never actually called to verify. I would recommend service elsewhere.
Aug 9th, 2020

Always friendly and caring. I have never had a problem with any order i have gotten from them
Aug 2nd, 2020

Somebody’s always there to greet you and ask if you need help in finding something specific. Very pleasant and friendly personnel. Knowledgeable about the products and cost. I’ve never had a problem with anything that I’ve purchased or had them order for me.
Nov 24th, 2019

Ordered pull ups and diapers for my disabled son. Back and forth for two weeks. Then they said they ordered and it took another two weeks. I bought elsewhere in the mean time. When I went in to get them there was minor rudeness about how long it had been and that they left me a message. But the message I had was that they got the diapers but not pull ups yet. Could have been my phone having an issue and I didn't get the second message. Either way. When I got home both packages were diapers. No pull ups.
Mar 30th, 2019