HYF Painting

Tyler and his crew did an excellent job. Will use them again.
Jun 6th, 2021

I hired Tyler and his crew to paint a few areas of a house. They were prompt, did great work, and their price was very reasonable. I'll be using them again. Thank you Tyler and the guys at HYF!
Mar 29th, 2021

I can’t believe how much of a joy it was to work with Tyler and his crew! Tyler was super punctual with his communications and always available. He arrived to the job early, and worked super fast, completing an entire kitchen paint job in only 2 days! Incredible work quality, excellent work ethic, and over the top customer service. We will definitely be working with him in the future! These guys are hard trust worthy workers and absolutely worth the cost. (However also proved more affordable than most) what a deal!!!!
Nov 13th, 2019

Sep 9th, 2019

I hired HYF Painting to paint the exterior of my house. They were on the higher end of the 4 bids I received. I found it rather hard to choose a painter because they all seem to be rather sketchy in Durango. I was really hoping to have a great experience with this company. They pointed to all their great reviews as proof that I should hire them. The job was complete. I did 4 separate walk throughs with the job boss to get my approval of the job. Each time I found several things that needed to be corrected. Things like overspray on several areas of brick that was not supposed to be painted. Areas that needed additional coats to cover the previous color. Cleaning the windows because they did not mask them before spraying the siding. When I finally signed off the job I felt pressure because the entire crew had left to another job and only left with the job boss. I pointed out some overspray that was up high and he didn't have a ladder to reach it. He went and got one to correct that area. Also, before I signed off the project I asked what would happen if I found something after. I was assured they would make it right, again pointing to their spectacular reviews ensuring satisfaction. Well, I've come to find out that is a flat out lie. I've found several things the need attention and I'm getting the cold shoulder. First, I'm finding paint spills far away from my house they didn't clean up. My deck they "sanded" and re-stained is peeling. The surface was not prepared correctly and therefore the new stain is coming up. It's only been 3 weeks since the job was done. Lastly , the sheen on the siding is splotchy. When I approved the job, the sun was very bright and it was difficulty to tell how the surface looked. Now that I've had a chance to look at it in all light conditions, it looks like a mess. Based on my experience and what I paid, I was overcharged by about double what it was worth. Very unhappy with the quality. So, for the last two weeks I've been trying to connect with the company and unable to do so to any degree. I texted to Landon, the sales guy to say I had some issues. I included pictures of this issues. I gave a couple days for him to respond. Nothing. I called him on the next Monday in the morning. I received a text saying he would return my call. Nothing. I called and left a message. Nothing. Called several more times with no response still. I decided to email the company. The owner, responded with an apology and asked that I send pictures and a description of the issue. He also stated that Landon was on vacation. Not sure why he would text me stating he would call back if he's on vacation. I replied explaining the issues. Didn't hear back from him. I emailed again asking if he received my email. No response. I emailed again the next day asking if he received the issues. After the 2nd email asking if he received the issues, his reply was "Sir, you have been responded to twice. You service/ email inbox has issues wich is not my fault nor my problem. We infact are waiting on your response". I find this to be extremely unprofessional and rude. I replied asking him to resend his response because I have not received his. I checked my junk folder and there's nothing in there. His accusation that it's my fault that his response was not received is nothing short of his lack of customer service and professionalism. I've emailed twice more asking that he call me with nothing. Please stay as far away from this company as you can. I don't know about all the other people that found their work to be 5 stars.
Sep 20th, 2023