Sunwest Trust, Inc.

Jul 19th, 2021

I am very disappointed in their service. Very Non Responsive. I have been waiting for proceeds from an investment that they were holding in escrow for over 3 weeks.
May 20th, 2021

Bad place ran by bad people
Feb 21st, 2021

In July 2020 Sunwest Trust used to be affiliated with I-Trust Capital, where I opened my IRA account, and so I wired my funds to Sunwest and had them credit my I-Trust account. All good! Dec 31 2020 I wired $7000 to Sunwest Trust again with directions to credit my I-Trust IRA account. When I did not see the money in my I-trust account I called and was told they are no longer affiliated with Sunwest Trust and gave me new wire instructions. I tried to get the money reversed back to me by my bank, chase, and they are telling me it HAS to be refunded by Sunwest Trust. 1/20 I got Monic Flores on the phone, who was very nice, and she said she would call me back in a few hours. SHE NEVER DID. I called and left her several message, and still nothing. I called the main number again and after several attempts was able to talk to another person and they explained that the issue was given to a VP to handle, Cynthia Archuleta, so I left her a nice message asking her to call me back and send me my money. NOTHING I have been calling Cynthia Archuleta and leaving messages almost every day. NOTHING. WHY WILL SUNWEST TRUST NOT GIVE ME MY $7000 BACK????
Feb 11th, 2021

If I could give zero stars, I would. I have been trying since March, 2020 to get my money from my IRA returned after received a letter that Sunwest was transferring the IRA to Millennium Trust. Millennium never got my money. I have left many, many message and sent many more emails. They have basically stolen our money. I am now trying to file a complain with FINRA and the SEC. Hopefully they will be able to recover our money.
Feb 7th, 2021