Dunkin'

kimerly hamilton _{on Google}

Apr 16th, 2022

Best Dunkin in town great customer service fast service great employees

Anthony Lofaro _{on Google}

Jan 28th, 2022

I ordered two hot cappuccinos after I ordered it she told me her steamer was broken and couldn't make them so she offered the iced cappuccino. But she didn't offer the discount for the $3 cappuccino lattes she said that the iced cappuccino was not part of the program she wouldn't scan my app then she wanted to charge me $11 for one cappuccino and one latte cold. In the future if your machine is broken you should have offered the cold ones at the same price I am the customer and customers are always right I will never go back again maybe the owner or the manager of this establishment should teach his work is better customer service in the future but I won't go back there to find out there are other Dunkin' donuts so far the best ones on route 94 in Hamburg and that's where I went

Alexia Rae _{on Google}

Jan 23rd, 2022

Very very disappointing not asking one too but three different coffees are being told that they dont have the right ingredients to make the coffee is also wrong completely wrong order and I asked for a toasted bagel today and again no toast no nothing on the bagel. Very disappointed

Tony A _{on Google}

Jan 5th, 2022

Unfortunately, this is the closest Dunkin to my home. I've had several poor experiences at this location.
1) I was once told that there wasn't enough staff to make food. Once I reached the window there were 4 employees visible to make just drinks. Simply, unacceptable.
2) I ordered two power breakfast sandwiches, before the discontinue, and both sandwiches were missing the turkey sausage. Needless to say, I did not take the time to unwrap each sandwich to check inside...nor should I have had to.
3) Many times, I've ordered food and drinks and been handed the drink only and told to have a good day. They walked away from the window, returning later to ask either what I'm waiting for or not even realizing I'm the same person and stating the total of the next car.
All together, I avoid this location like the plague.

kathy puente _{on Google}

Dec 26th, 2021

After paying 2.65 for a medium holiday roast coffee I had to dump it down the drain. The coffee looked like Mud and was cold. It must have been made hours ago. Very disappointing and a waste of money