BC Express

Karen A _{on Google}

Mar 14th, 2022

I called when our heater stopped working during the night when it was 21 degrees out and dropping. I asked if they had 24 hour service. I was told there would be a service tech that would call me soon. Never got a phone call. Mind you I have an ill family member in the home on oxygen. I was surprised since they had been pretty good before. But never, really needed an emergent call. I called another company. I got a 7 hour response at least but they at least let me know right away what time they could get here.