Certified Relocations Inc

Mar 18th, 2018

We hired them to move us from new york to Indiana and the move was a disaster. Our stuff was broken, 3 days late, and we even had to pay extra for it. There was also stuff in the truck that wasn't ours and the movers asked us if we wanted to keep it! It was a playpen and some toys so I know it belonged to a kid somewhere!!
May 20th, 2017

I used them for ah long distance move & all my furnitures I received broken to pieces , I tried going though the claims process which is amazingly unreasonable because they require 1) u keep all broken items 2) the weight of everything 3) u have to submit to Miami jurisdiction 4) no correspondence ( must print all photos 5) small time frame 6) I paid 7k + and to end it all no one is responding to my ordeal its just a NIGHTMARE.
Jun 30th, 2016

Worst experience ever. I needed to move a small 2 bedroom house to an apartment. The move was about 15 miles. I have an expensive piano and I asked them if they were experienced in moving pianos. They informed me that it would not be a problem. On the day of the move I told them the piano was the most important item and needed to be treated with extra care. They said no problem. They only used one strap in the truck and when they took a turn the piano broke through the straps and landed on my studio desk obliterating it. The piano suffered extensive damage including a cracked sound board (devaluing it in the worst way). They fall also smashed a huge mirror that was attached to bedroom furniture. They told me we were only going 15 miles so I didn't need to get the expensive insurance and to just sign off on the cheaper insurance. I didn't flip out on the movers.. I truly don't believe that they wanted that to happen.. in fact I tipped the 3 of them.. 20%. All I asked them was to make sure they reported this and helped get my piano fixed. It was nearly impossible to get any type of response from the moving company and they didn't even refund me the extra money I paid for the piano move. They referred me to a BS website where I would get virtually nothing back AND they would take the piano because it was considered a "loss". They told me the studio desk would not be covered because it was made of particle board.. I said "it would have been fine if you HADN'T DROPPED A PIANO ON IT". The reviews of the terrible company are accurate. They are a terribly company who will take your money and run.
Jul 24th, 2016

am waiting for my delivery of furniture which was supposed to be delivered on June 9th with a window of 14 business days. It's really late and I am about to lose my vacation deposit due to their truck issues. I don't understand a moving company that does not have a backup truck or plan B. I have called and the service department (Lee) has been nice but gives me the same response. He keeps saying that he needs to contact the owner. I feel like I am being scammed. They also stated that I need to pay in cash the full amount when delivered and then file a claim for the penalty for the delay. I am hoping I hear from this company real soon! 7/24/2015 Horrible. Broken China, furniture, lamps and missing furniture. My cherished memories. I am so upset and speechless. I have pictures of everything. They will probably try to find some legal loophole to get out of the inexcusable sloppiness of the way they run their company. And to think I gave the loaders a generous tip because I thought they cared. Consumer beware!
Nov 4th, 2015