YMCA

Great place friendly staff. Clean and well kept.
Dec 28th, 2021

Jun 4th, 2021

Apr 18th, 2021

After care workers excellent ! Management skills not so much. We enrolled our daughter into the aftercare program in August that takes place in the cafeteria at the school. The first month ( September 2021 ) we paid in full however she didn’t start attending till October due to a staff shortage. When we came in person for the registration I provided my bank info for automatic pay. The receptionist clearly did not now what she was doing because I then get a phone call in the beginning of December MONTHS LATER that we have over an 800 dollar balance due to no payments ( we signed up for auto pay ) also that we apparently owe for September when the after care program wasn’t even in session. My question is how do we owe for the month of September when she was not even attending? Try to reach a manager but all you get is the run around and get transferred to a voicemail.
Jan 6th, 2022

Horrible Horrible! I paid close to 500 dollars for swim lessons for my kids just for them to keep canceling because they were short staffed. They told me they would refund my money back in Sept! Its now November! No refund yet just the run around about technology errors. Do not waste your time here. Oh and I registered my kids for the previous session just for us to come in and go to the pool and be told we were not registered for sessions. They actually came in and told us this in front of other members. How embarrasing and they were WRONG! I had to show them my bank acct with the payment for them to see that we did register. They then had to add a new slot fo my kids because they had given away our timeslot and were not even nice about fixing THEIR ERROR! Horrible. I wish I could give 0 stars!
Oct 18th, 2021