Hours

Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM

Chamber Rating

Verified Member
4.6 - (480 reviews)
409
18
8
4
41
Read Our 480 Reviews

Chamber Rating

Verified Member
4.6 - (480 reviews)
409
18
8
4
41
  • CarolynJosh Sanchez

    Efficient throughput, friendly staff. Catherine FNP was great.
    Apr 8th, 2024

  • Toni Lyons

    Efficient and caring P.A. Emily took great care of me.
    Apr 1st, 2024

  • Frances Donner


    Mar 16th, 2024

  • Kathy Maher

    Great staff and quick visit!
    Mar 7th, 2024

  • M A N

    First, I explained everything on the forms they made me fill out. I hadn't slept for a couple of days and I was hoping for some kind of medication that I heard that would work. In the past I was prescribed a medication that helped me when I went to that location. It was not controlled and had side effects that were acceptable.I also explained everything to the assistant who told me that she would send in a "provider". Please Note that this is not necessarily a doctor. The provider came in and asked me to repeat the entire thing and I asked why is that necessary and she said I need you to repeat it over again. I thought that was also ridiculous. So I gave her the entire story a second time and she told me we don't prescribe medicine for sleep. It wasn't really for sleep. That's just not true because they had done it for me in the past. It was to help me sleep for a few days. She refused and offered me an strong antihistamine. I told her I like to avoid those medications because they cause dementia. I also told her you could have refused before I came in because it was all written on the form. She says. I apologize. These are not actual doctors that treat you. I think most of us reputation comes from the earlier days. Now they're just pointless. I'll go back to city, MD. They don't make you repeat things. 50 times they have a doctor and they actually prescribe something that makes sense I hope you do well whoever you are. I was a patient at this exact location more than once. Once it was good but more recently it was bad. I disagree with the person who wrote that I was not known as a patient. I would have no reason to write a review if I weren't. The reason it was bad care is not only did they not read my intake form at all. They did not read the first interviewers intake form. They simply had me repeat a third time. That's not good care. Also proof that it's bad care is that they did send a prescription that I did not want to a pharmacy that I did not use. This was because they did not even take the time to read the intake form. So the reply here is completely inappropriate for the situation that I experienced.
    Apr 1st, 2024

Read Our 480 Reviews

About
Family First

PROVIDING EXCEPTIONAL MEDICAL CARE FOR PATIENTS IN MONMOUTH AND OCEAN COUNTIES, NEW JERSEY.

Contact Info

Services

  • urgent care
  • primary care
  • covid-19

Languages

  • en

Questions & Answers

Q What is the phone number for Family First?

A The phone number for Family First is: (732) 531-0100.


Q Where is Family First located?

A Family First is located at 1803 Route 35, Ocean Township, New Jersey 07755


Q What is the internet address for Family First?

A The website (URL) for Family First is: http://familyfirst-urgentcarenj.com/


Q How big is Family First?

A Family First employs approximately 20+ people.


Q What days are Family First open?

A Family First is open:
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM


Q How is Family First rated?

A Family First has a 4.6 Star Rating from 480 reviewers.

Hours

Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM

Ratings and Reviews
Family First

Overall Rating

Overall Rating
( 480 Reviews )
409
18
8
4
41
Write a Review

CarolynJosh Sanchez on Google

image Efficient throughput, friendly staff. Catherine FNP was great.


Toni Lyons on Google

image Efficient and caring P.A. Emily took great care of me.

Business Response on Google Apr 4th, 2024
Hi Toni, thank you for the positive feedback of our team and your experience! We appreciate hearing from you!

Frances Donner on Google

image

Business Response on Google Apr 3rd, 2024
HI Frances, Thank you for the 5 star review!

Kathy Maher on Google

image Great staff and quick visit!

Business Response on Google Feb 20th, 2024
Hi Kathy, thank you for the 5-star review and for trusting us with your medical care!

M A N on Google

image First, I explained everything on the forms they made me fill out. I hadn't slept for a couple of days and I was hoping for some kind of medication that I heard that would work. In the past I was prescribed a medication that helped me when I went to that location. It was not controlled and had side effects that were acceptable.I also explained everything to the assistant who told me that she would send in a "provider". Please Note that this is not necessarily a doctor. The provider came in and asked me to repeat the entire thing and I asked why is that necessary and she said I need you to repeat it over again. I thought that was also ridiculous. So I gave her the entire story a second time and she told me we don't prescribe medicine for sleep. It wasn't really for sleep. That's just not true because they had done it for me in the past. It was to help me sleep for a few days. She refused and offered me an strong antihistamine. I told her I like to avoid those medications because they cause dementia.
I also told her you could have refused before I came in because it was all written on the form. She says. I apologize. These are not actual doctors that treat you. I think most of us reputation comes from the earlier days. Now they're just pointless. I'll go back to city, MD. They don't make you repeat things. 50 times they have a doctor and they actually prescribe something that makes sense I hope you do well whoever you are.
I was a patient at this exact location more than once. Once it was good but more recently it was bad. I disagree with the person who wrote that I was not known as a patient. I would have no reason to write a review if I weren't. The reason it was bad care is not only did they not read my intake form at all. They did not read the first interviewers intake form. They simply had me repeat a third time. That's not good care.
Also proof that it's bad care is that they did send a prescription that I did not want to a pharmacy that I did not use. This was because they did not even take the time to read the intake form. So the reply here is completely inappropriate for the situation that I experienced.

Business Response on Google Mar 28th, 2024
Hello MAN. I'm sorry you feel that we deserved one star however, I cannot find you as a patient in our system. Are you sure you were seen at a Family First Urgent Care? Either way, what you have described here sounds like through and good patient care, including an MA to take your vitals for your record, and a Physician to go over them again with you. Should you need something to help you sleep, I suggest you see your Primary Care Physician. If you feel you were indeed seen here and would like to discuss the care that you received, please reach out to me directly at 732-531-0100 ext 2228. Thanks and I hope you are feeling better.

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Overall Rating

Overall Rating
( 480 Reviews )
409
18
8
4
41

Write a Review

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Urgent Care Center Near Me in Oakhurst, NJ

Family First Primary Physicians
1803 New Jersey 35
Oakhurst, NJ 07755
(732) 531-4747
( 344 Reviews )

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