Lakeland Bank Corporate Office & Call Center

min huebner _{on Google}

Sep 23rd, 2023

After receiving a letter that Lakeland Bank will be closing my account with no reason (probably because I didn't sign up for merchant services?) I called the bank and asked for Eftychia and conveniently she was on vacation. I emailed her with still no answer. What great customer service. Then I emailed Keith whose name is also on the letter and what a surprise. No reply. I was warned by someone who knows this bank not to open with them, but I didn't listen.

Nicole Marie Rivoli ZAPPI _{on Google}

Jan 9th, 2023

If I could give a BELOW ZERO for this bank I would, they no longer give courtesy calls to let you know if something is coming out of your account then has no problem charging $35 late fees for it(i won't tell you how much I've paid in late fees) and b4 anyone has a snark remark I'll say this, with how much people are struggling to pay bills banks need to work with you more, these owners are enjoying their steaks and lobster while we're all rubbing pennys together to go to the food store figuring out what we can afford to put on the table.. Multi-billion dollar bank and they're killing the little guy, typical, makes me wonder if they're part of the Ukraine and Biden money scandal.

Naveen Tuli _{on Google}

Dec 25th, 2022

There are people working in the Cranbury branch with no brain we have a account in that branch whenever we go there they are so rude dont know how to talk to peoples always Asking the question which even not related to I wish I can give them below zero Review
That branch needs to close or they need to change the staff

Michael Ciavarella _{on Google}

Jul 23rd, 2022

ABSOLUTELY THE WORST CUSTOMER SEVICE EVER!!
ONLINE BANKING IS A TOTAL LOSS OF TIME
30 MIN ON HOLD TIMES AND CONSTANT PASSWORD RESET!
DON'T GO HERE

Donna Adelhoch _{on Google}

Sep 16th, 2021

Worst customer service EVER, made numerous phones call, on hold for over 35 minutes,more then once, wrote 2 letters and still the problem was NOT resolved. Can't wait to close out my account and go to the wonderful Credit Union I am now working with.
I would also give them 0 stars but I can't post it if I don't give them 1.