Center for Breast Health at Newton Medical Center

kim ross _{on Google}

Apr 7th, 2023

from the moment i checked in with Isabel at front desk i knew i chose the right place. I had an ultrasound scheduled with Robin. she seemed to be thorough performing this test, was kind, helpful and understood it would be difficult for me to travel from one room to another to change, she allowed me to change in test room. Prior to this test i received a mammogram & honestly cant speak highly enough about Edna and Lori. Lori was so helpful assisting with my wheelchair and even went to get me a pillow for extra back support. Edna walked me thru every step assisting me with my positioning, my wheelchair, and troubleshot a way for me to get closer to machine by removing my leg rests. she was determined to get the best "shots" for my test. she was very kind, understanding and helpful. I have muscular dystrophy and have very bad balance. Edna hustled around the room knowing i struggled to hold a good position for tests. she was very empathetic but the thing i found most refreshing is she spoke to me. i find many times people tend to speak "around" me, to my caregiver, or others i'm traveling with. Not Edna.she spoke directly to me. I can't thank her enough for that and all the assistance she gave me. the entire staff that i dealt with today were wonderful. i know everwhere is short staffed and time deprived. it really was appreciated.
Please acknowledge this staff & commend their efforts.