Payless Car Rental

An absolute scam. We rented a Model Y or similar, and when we got there they informed us that they didnt carry fully electric cars and we could have a gas car instead for an extra $25/day. Please stay away from this company.
Feb 25th, 2024

This place is an absolute scam. I had to spend an extra hundred fifty and three hours of my vacation to get a rental from somewhere else because they advertise cars they dont even have.
Feb 11th, 2024

Terrible service at the airport .they tell people come back at midnight for a rental car that was booked same day
Jan 2nd, 2024

Would give no stars if possible. No customer service. Hour wait to pick up reserved car. No one present to receive returned car. Will not use again.
Nov 3rd, 2023

If I could give a 0 star I will, first of all I was looking online for the best price for a 4 days rental and was arround 200/300 for some stupid reason I pick Payless cause look like a good price , but what I dint know was that I would get 2 extra charges, Pay 210 for the reservation then I got charged 250 dolars more for fees of location transportation energy saving and I pick the gas saving option to bring the car empty and the ez pass, and I was like okay 250morenit kinda make sense is a lot but okay, for my surprise when I drop the car that I was thinking to bring earlier but I read that it may be an extra charge so I bring it on time but like an hour late I got charged for a fully day of rental plus the magnificent gas and insurance of that day so at the end I pay 560 :/ feels like and scam first and last time whit Payless or budget so dissatisfied, also when you get the car theyre super friendly but once they got you they dont care suck a bad experience
Oct 31st, 2023