Enterprise

Aug 5th, 2021

As a platinum member I received extremely poor service from the Starr who was the front desk clerk on 6/29/21, usually when I come to this location I have no problems, but this day she was left alone and was not knowledgeable enough to work the system so I to transfer my reservation over to the East Orange location where I was able to get a car without any issue
Jun 27th, 2021

Jun 20th, 2021

DON'T GO TO THIS LOCATION!!!! BEWARE!!! This was the worst enterprise rental experience ever! They gave us a dirty car that took almost an hour to get because they only had one person working. They lack customer service skills and organization completely. The location was dirty and no one had on a mask. After getting the car a day later the filter replacement lights, oil change, and transmission lights came on! The car wouldn't drive over 50mph! We had to take the car to a local place to see what was going on, because enterprise never answers the phone! And they said the car had been in an accident and needed severe maintenance. Not only did we have to fight with enterprise to get a new rental they showed no empathy to us or the situation! And we had small children on vacation with us. This place literally gave us a unsafe car for me and my family to drive around in! Please do not support this location they are terrible!
Jun 4th, 2021

I like this branch. They make everything easy. I've gotten Brian several times and he is super knowledgeable and helpful but this time I got Dante and he was so friendly and really made my experience pleasant. He even helped with my return and check out was quick and easy. The rates are fair and the location is convenient.
Apr 14th, 2021