Math Genie

Ms. Kaitlin is a wonderful teacher and my daughter loves her class. Ms. Kaitlin helped my daughter a lot with her reading and writing skills. Thank you.
Jul 21st, 2021

Jun 8th, 2021

I've been going back and forth for a week with the management with regards to starting my daughter. The last step was to fill out paperwork (never seen paperwork like this, but I was like ok no problem!). I had no issue with any of the charges or policy until I came across a certain subsection. It stated I MUST agree to my daughters picture being taken and potentially uploaded to the website. I thought, I'll just just tell them we're not ok with it. It shouldn't be too much of a big deal. No other educational facility, including schools, have such policy. For those of us working for certain companies, our kids pictures uploaded is discouraged for safety reasons. I had told Math Genie as such. Ofcourse, they turned us down! This is only after I emailing 3 times, and attempted to call, twice. I think my husband and I are just in shock because of the mismanagement. Luckily, we found a place called Mathnasium who seem to be more receptive to our needs (like no photo policy!). Our daughter has an appointment with them. They also seem to have excellent results (they fix homework and follow Singapore/Russian method). Pricing-wise I was little confused about Math Genie. I was first told $195 for one subject which was fine (amounts to 2 hours per week). Then I was told $145 for a yearly subscription, plus $99 every year after that. I was ok with that too. On the flipside, I asked Mathnasium for their pricing. They have no subscription fees and it's approximately $240 a month. You get around 15 classes per month. If you can afford Mathnasium, I would say go to Mathnasium first. Unlike Math Genie, they allow you to take a free class. If that doesn't fit, then go to Math Genie. It's a pity because I loved Ms Susie. Company management is the problem. I feel if I was going to have this much of a headache now, why waste my time?? Placing your kids in courses is not an easy task! Here is what most educated parents should be aware of: if YOU are educated, more than likely, your kids will do well. The extra courses facilitate our kids through the process but that is it. The course doesn't make the child, the child makes the course. It's a family effort. Anyways, I hope this helps for those who are still making up their decision. Less of a headache is better! ********** Update: I wasn't able to post a reply to Math Genie's response so I'll post my additional remarks accordingly on here. Whatever is said by the Math Genie representative is incorrect. I am also an attorney and I understand how things work. I was ok with an internal photo. That was NOT the issue. The issue was uploading, without my permission, on a *publicly accessible" Math Genie site. In other words, i was told by Ms Susie that if she becomes a "success story" the company reserves the right to upload her picture. That was the ONLY thing I refused. Please do not twist my words. I know the value of a teacher. I said "I did not* have a problem with the money. I was not informed of the full payment amount until 3 phone calls in. Again, I credit Ms Susie for the clarification. Money was never the issue. The issue is mismanagement and late communication on the initial set up. And ofcourse, uploading something as simple as a photo. While I appreciate your swift response on this forum, I would appreciated it more if someone *called* to let me know of why the company policy is in place. Again, there is *no* legal justification. And again, with regards to a "free class." Taking one class as a means to see if a child fits does not take away business. It shows the company actually cares about the kids. Other highly successful educational institutions do the same. I was totally ok with a committed 4 months. I really don't understand where you are getting your information from. Are you mixing this up with another parent? The teachers at Mathnasium are well trained. As I am sure is the same at Math Genie. The only difference is the mismanagement and policy at Math Genie. I wish Math Genie all the best. Next time, please communicate in a more appropriate manner.
Feb 4th, 2021

Jan 22nd, 2021

Ms. Kaitlin is very great teacher who is helping my son to improvement successfully in reading and writing skills. Thank you for all your help my son really love and enjoy your class ... You are the best !!
Dec 26th, 2020