Kennedy Fitness: A Jefferson Health Affiliate

Im a prior Future Fitness member from the old Blackwood location before it partnered with Kennedy Fitness . I went every day for 6 years & came back at night for classes & also built relationships w/ women & the instructors . Solid relationships w/ dedicated women . Havent found nothing like it . Made the decision this week w/ my husband bc it gave me the foundation w/ health & fitness to join Mullica Hill & drive a 15 min distance. Its about dedication. My husband knows Ive had nothing else like it . I paid $43 a month but utilized EVERYTHING. Well worth it . Super excited to come in next wk & get it started & also happy to see some staff like Candace & others around ..
Jan 20th, 2024

Your trainers need to learn better etiquette. They cant hog a machine for an entire training session and encroach on others space. Rude.
Jan 15th, 2024

I paid $974.99 at the Sewell location, in September of 2022. This provided a years worth of monthly membership, with a $30.92 monthly rate thereafter. At the end of May 2023, the Sewell location closed. When inquiring about a pro-rata refund multiple times, I was not able to get management to respond until I filed a complaint with the BBB and a credit card dispute. Their only offer was a membership transfer (to a location 25 minutes from my home). Although there was talk of opening a new Sewell location, nothing ever came through. You can get all of the same services, and then some, for the same $30 rate at Esporta/LAFitness without the hefty initiation fee. Plus, you get access to all of their facilities around the country. Beware of this establishment. Management does not do right by its members. Take a look at the attached images the facility and machines arent even kept clean. 01/05/2024 EDIT for Response: For the record, I never indicated that I was satisfied with KFs response that I was not entitled to a refund. I utilized the additional pre-paid months at this facility because the account manager told me that no refund would be issued if I did not transfer. I was told, by the account manager, that the State of NJ said the organization was not generally obligated to issue refunds in these types of scenarios. Essentially, the organization believes it has the green light to not deliver services, at the agreed-upon location, to paying customers and is acting accordingly. Additionally, this is evidenced by another customer review on this page, made by Ms. Brown. I will not be calling for anything further discussion because the last encounter was nothing short of verbal abuse. I was told that Id be immoral and a liar by saying that I didnt receive the contractually-obligated services from KF-Sewell (which I didnt, because it was closed). Potential customers, please know that this is all lip service. You will not be treated well if you have a dispute. Please be very careful when committing a single dollar to this organization. You can get a lot more at other facilities for a better price
Jan 3rd, 2024

I like many feel we were slighted by Kennedy Fit in Sewell. My mate joined & paid an exuberant rate to join cause it was near our home. We paid monthly as well. They closed without notifying members. When called was told to go to Mullica Hill. Yikes. It was far from us, no therapy pool, the pool was small, the hot tub was broken & small, the place was old, dark & dingy. We weren't given any partial payments. We were treated unfairly & feel all those slighted should get together & form a class action suit against this place. We accepted the loss but grudgingly. If they ever open another in my area they should give all who lost money free memberships for a year to make us whole & waive that exuberant initial payment required to join.
Nov 25th, 2023

Nov 10th, 2023