Mahaffey - Milano Funeral Home

My flowers were delivered on July 6th for Mrs. Helen Beach. The flowers were placed at Paul Milanos mother-in- laws viewing in the morning instead of Mrs. Beachs that night. Michael, the owner, will not reimburse me. I have called at least 15 times. Rarely is my phone call returned. Karen and Michael are blaming Paul. The buck stops with Michael. He is responsible. I spoke with him once and he stressed that he is a man of principle. Havent seen it yet. One of my best friends Mother died and she never got to see our flowers. Harry & Donna Covely.
Mar 6th, 2022

Karen was so easy to deal with, made the process very easy, and was very helpful.she walked me through everything every step of the way and there was no pressure. She also made the funeral so special. I w ould recommend them to everyone
Nov 11th, 2021

5 star operation!
Aug 30th, 2021

Jul 26th, 2021

According to the florist Helen Beachs name was on the card. If it wasnt, then why wasnt the florist called and asked who the flowers were for? My wife has called numerous times since July. Most of her calls have not been returned. Your message at the end of your reply, says please do not hesitate to call. Michael, you told my wife in August that you would call her back in two weeks. Paul and John told my wife at Mrs. Beachs viewing that no flowers were ever delivered and then John remembered one delivery from Abbotts. The story keeps changing. Weve used this florist for many years and they are confident that Mrs. Beachs name was on the delivery ticket. This is beyond wrong and unprofessional. My wife has spoken with Karen a few times. She is professional and seems to care.
Jan 2nd, 2022