RX Safety Prescription Eyewear

RX Safety Prescription Eyewear

Hours

Sunday:
N/A
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
N/A

Chamber Rating

Verified Member
4.2 - (115 reviews)
84
9
2
0
20
Read Our 115 Reviews

Chamber Rating

Verified Member
4.2 - (115 reviews)
84
9
2
0
20
  • Sergio Mata

    Is that time of the year again, I need new safety equipment and time to order my glasses from my favorite place since many years ago... Rx-Safety!!! I wish Wiley X would still offer the XP-23's, those were my favorites, but, I guess we have to try the new stuff. Now my son also orders from Rx-Safety, and he just got the Wiley X Peak, I like them too, I think I am going to try them next. Thanks fellows from Rx-Safety!!! I have been a customer of Rx-safety for years now my latest pair of glasses are Wiley X Kingpin. Ive had several Wiley X, P-17, Epic, Profile, Fusion, etc Rx-safety has always been my preferred place to get my eye gear, I will truly recommend them!!!
    Mar 29th, 2024

  • David Mitchal

    Every business ought to strive for the level of "all around perfection" that this company has achieved!!! I'm over 80 years old and seldom have I experienced the exceptional Customer Service as Rx-Safety offers. Not only did they give me a veterans discount but they also replaced the progressive lenses with bi-focal lenses and threw in an anti-reflective coating for free. Incredible company, don't look any further for your new glasses! This is a family owned business that actually cares about its customers and Quality!
    Mar 8th, 2024

  • J C

    Had a great experience. When there was an issue with the sunglasses I mailed in, customer service was quick to rectify it. This is my second order with them and they'll continue to receive my business. Strongly recommend.
    Jan 19th, 2024

  • Shawn Stirling

    I started my experience with RX-Safety back in January, when I ordered two pairs of safety glasses from them, service was decent and the glasses arrived a few weeks later. However my vision in both pairs of glasses was blurry on the right side, I informed them about it, double checked my prescription and sent a pair of old glasses back so they could fix the problem. They apparently remade my glasses and sent them back with the exact same problem, I discussed it with them again and was going to send them back for re-evaluation again but got busy with life and forgot about it for a few months. When I realized I had never put them in the mail I immediately did so and received a message a few days later that my option to have them fixed had "Expired" and the best they could do was remake them at a discount. After asking where it said on their website that there was a time limit on how long it takes to repair a defective product, I was told by the customer service rep to hold on and a few days later that the frames didn't fit so all they could do was offer to make me new glasses at a discount with different frames (keep in mind I had two entirely different frames made with the same issue already so to me trying again is a complete waste of money as there are no guarantees that new ones would be any better). I had also brought them to my own optician before sending them back where he said it was a common problem with prescription lenses bought online and he could make lenses that fit in those frames. After going back and forth with their customer service manager about the wording of their warranty repeatedly today I finally gave up and had to walk away as frustration was getting the better of me. All in all the company seems to be more concerned with maintaining their no returns policy than their good name which is an odd choice in a world where one bad review could send a lot of potential customers somewhere else. All I wanted was a pair of glasses I could see through or my money back as they had never provided me with what I ordered in the first place. *Edit: the glasses arrived outside the "30 day window" I returned them the first time in March and they finally sent them back to me it was the end of May. I sent them back again in November but the fact of the matter is I never received what I paid for. Do yourself a favor if you're ordering something from these people and just buy frames, guaranteed you can get lenses made for them somewhere close-by (probably for cheaper) it's unfortunate but it's the only way to guarantee you didn't waste your money
    Jan 1st, 2024

  • Ant

    Definitely wouldn't recommend. Pretty much the same issues as some of the other negative reviews.
    Dec 16th, 2023

Read Our 115 Reviews

About
RX Safety Prescription Eyewear

Rx-Safety.com is a family-owned and -run optical lab and internet store. Our goal is to provide our customers with affordable, top-of-the-line prescription safety eyewear. We know that the average working American is doing their best to get by and save a few dollars wherever possible. It is our goal to make eyewear affordable so that our customers don't have to break the bank to get a pair of glasses for work or play. We also strongly believe that safety should not be sacrificed to save a few bucks, and we are proud to offer the highest quality safety eyewear and precision optics at prices that are well below the competition's.

Contact Info

Brands

  • WileyX Eyewear
  • Bobster
  • ESS
  • OnGuard
  • Global Vision
  • Bolle Safety
  • OnGuard Industrial Safety Eyewear
  • Hudson Optical
  • USA Workforce ArtCraft
  • Wolverine
  • CAT
  • Smith Optics Elite
  • ArmouRx
  • Body Specs
  • Titmus
  • Fuglies
  • SPY
  • Oakley

Languages

  • English
  • Spanish

Payment Methods

  • AMERICANEXPRESS
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for RX Safety Prescription Eyewear?

A The phone number for RX Safety Prescription Eyewear is: (732) 356-1493.


Q Where is RX Safety Prescription Eyewear located?

A RX Safety Prescription Eyewear is located at 271 Lincoln Boulevard, Middlesex, NJ 08846


Q What is the internet address for RX Safety Prescription Eyewear?

A The website (URL) for RX Safety Prescription Eyewear is: http://www.rx-safety.com


Q How big is RX Safety Prescription Eyewear?

A RX Safety Prescription Eyewear employs approximately 20+ people.


Q What days are RX Safety Prescription Eyewear open?

A RX Safety Prescription Eyewear is open:
Sunday: N/A
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: N/A


Q How is RX Safety Prescription Eyewear rated?

A RX Safety Prescription Eyewear has a 4.2 Star Rating from 115 reviewers.

Hours

Sunday:
N/A
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
N/A

Ratings and Reviews
RX Safety Prescription Eyewear

Overall Rating

Overall Rating
( 115 Reviews )
84
9
2
0
20
Write a Review

Sergio Mata on Google

image Is that time of the year again, I need new safety equipment and time to order my glasses from my favorite place since many years ago... Rx-Safety!!!
I wish Wiley X would still offer the XP-23's, those were my favorites, but, I guess we have to try the new stuff.
Now my son also orders from Rx-Safety, and he just got the Wiley X Peak, I like them too, I think I am going to try them next.
Thanks fellows from Rx-Safety!!!
I have been a customer of Rx-safety for years now my latest pair of glasses are Wiley X Kingpin. Ive had several Wiley X, P-17, Epic, Profile, Fusion, etc Rx-safety has always been my preferred place to get my eye gear, I will truly recommend them!!!

Business Response on Google Jun 6th, 2023
Dear Sergio Mata,It's great to hear your experiences with us are five-star experiences! All of us at RX Safety appreciate your business and positive feedback. Thank you.- Sincerely, RX Safety Care Team

David Mitchal on Google

image Every business ought to strive for the level of "all around perfection" that this company has achieved!!!
I'm over 80 years old and seldom have I experienced the exceptional Customer Service as Rx-Safety offers.
Not only did they give me a veterans discount but they also replaced the progressive lenses with bi-focal lenses and threw in an anti-reflective coating for free.
Incredible company, don't look any further for your new glasses! This is a family owned business that actually cares about its customers and Quality!

Business Response on Google Mar 11th, 2024
Dear David Mitchal,It's great to hear you had a five-star experience purchasing your glasses with us! All of us at RX Safety appreciate your support and can't wait to do business with you again. Thank you.- Sincerely, RX Safety Care Team

J C on Google

image Had a great experience. When there was an issue with the sunglasses I mailed in, customer service was quick to rectify it. This is my second order with them and they'll continue to receive my business. Strongly recommend.

Business Response on Google Jan 14th, 2024
Dear J C,It's great to hear you had a five-star experience purchasing your sunglasses with us! All of us at RX Safety appreciate your business and positive feedback. Thank you.- Sincerely, RX Safety Care Team

Shawn Stirling on Google

image I started my experience with RX-Safety back in January, when I ordered two pairs of safety glasses from them, service was decent and the glasses arrived a few weeks later. However my vision in both pairs of glasses was blurry on the right side, I informed them about it, double checked my prescription and sent a pair of old glasses back so they could fix the problem.
They apparently remade my glasses and sent them back with the exact same problem, I discussed it with them again and was going to send them back for re-evaluation again but got busy with life and forgot about it for a few months. When I realized I had never put them in the mail I immediately did so and received a message a few days later that my option to have them fixed had "Expired" and the best they could do was remake them at a discount.
After asking where it said on their website that there was a time limit on how long it takes to repair a defective product, I was told by the customer service rep to hold on and a few days later that the frames didn't fit so all they could do was offer to make me new glasses at a discount with different frames (keep in mind I had two entirely different frames made with the same issue already so to me trying again is a complete waste of money as there are no guarantees that new ones would be any better).
I had also brought them to my own optician before sending them back where he said it was a common problem with prescription lenses bought online and he could make lenses that fit in those frames.
After going back and forth with their customer service manager about the wording of their warranty repeatedly today I finally gave up and had to walk away as frustration was getting the better of me. All in all the company seems to be more concerned with maintaining their no returns policy than their good name which is an odd choice in a world where one bad review could send a lot of potential customers somewhere else.
All I wanted was a pair of glasses I could see through or my money back as they had never provided me with what I ordered in the first place.
*Edit: the glasses arrived outside the "30 day window" I returned them the first time in March and they finally sent them back to me it was the end of May. I sent them back again in November but the fact of the matter is I never received what I paid for. Do yourself a favor if you're ordering something from these people and just buy frames, guaranteed you can get lenses made for them somewhere close-by (probably for cheaper) it's unfortunate but it's the only way to guarantee you didn't waste your money

Business Response on Google Jan 6th, 2024
Dear Shawn Stirling,We appreciate you taking the time to share your feedback. Firstly, we would like to clarify the situation regarding your order. Our records indicate that your initial order was placed in January, and subsequent adjustments were made in April, even though this fell outside our standard 30-day return policy.In November, approximately seven months after the remake, the glasses were returned to us once again. Upon requesting a refund, our customer service team informed you of the elapsed 30-day policy. Additionally, a lens check was conducted upon request, confirming that the lenses were crafted accurately. Subsequently, there was a request for another remake. Our customer service team communicated that, given the absence of any issues with the glasses, this would entail a cost.To secure a complete refund, customers have 30 days from the date they receive the product to return it. We trust that this explanation clarifies the circumstances surrounding your situation. For further details regarding our Return Policy, please refer to https://rx-safety.com/returns-policy/.- Sincerely, RX Safety Care Team

Ant on Google

image Definitely wouldn't recommend. Pretty much the same issues as some of the other negative reviews.

Business Response on Google Dec 11th, 2023
Dear Ant,We're sorry to hear you had a frustrating experience; this is certainly not the level of service we expect for our customers. There are concerning details in your review that we would like to know. If you are willing to share more information regarding your visit, would you please consider contacting us with your order number at 732 356 1493 ext. 214 or [email protected] Sincerely, RX Safety Care Team

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Overall Rating

Overall Rating
( 115 Reviews )
84
9
2
0
20

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