Bhan Thai (Marlton)

It was my first time in Mt. Laurel and I wanted Thai. The customer service was great. Relaxing atmosphere and restaurant was clean. The Chicken Pad Tai was amazing! Thank you!
Apr 8th, 2024

We ordered for the first time on a Saturday night for take-out from the Marlton location. Ordered from the website directly for pick up the Bhan Thai combo appetizer and shrimp Pad Thai. One of the items in the combo is a summer roll and in special instructions I wrote shrimp in summer roll (if given choice) - because on the single menu item there was a choice but not on the combo item. When I went to pick up the food, the hostess withheld the bag and said I owed her $2 and I said I paid online (ironically I even (stupidly) left a $2 tip). She said that they usually use tofu in the summer roll in the combo and its $2 for shrimp. Ok so yes, I understand that now but as a first time customer didnt realize that was the case and honestly did not even have $2 cash on me! I told her I specifically wrote if given a choice, as in if not then dont do it. She argued with me a bit more and then went back to the kitchen in a huff. Three employees stared at me across the restaurant and talked and she came back and said its fine just go. I tried to say one more time I didnt know and she cut me off mid sentence and said its fine. Cut to me getting home already annoyed that they made such a scene over $2 and Im eating the sub par food and the summer roll had NO shrimp in it - only tofu!!! So I called back to say this and the same person who was rude to me at the restaurant must have been on the phone and argued with me STILL that she checked with the kitchen and decided not to charge me. But its not like she switched the summer roll - I said but if I had just paid the $2, I would have paid for nothing! And she continued to defend herself, put someone else on the phone who was a slightly nicer but stood behind what they did. Im appalled. First and last time we will ever give them our business. Luckily the food wasnt even good so I wont be upset about it.
Apr 1st, 2024

Mar 30th, 2024

Mar 27th, 2024

Nice Thai place. Bit expensive
Mar 14th, 2024