Allstar Moving Services LLC

They are scamer
Feb 28th, 2021

Horrendous scam artists. Believe every single review on here; I had exactly the same experience. Hidden fees everywhere. Rude movers who lied multiple times. The people you talk to on the phone are also scam artists and will lie to you. DO NOT USE THIS COMPANY. Also, movers spoke Spanish behind our back saying terrible things and didn't realize I understood every word of what they were saying when they moved my stuff in. Terrible human beings, terrible moving company.
Jul 18th, 2017

Believe the reviews, why do think google and yelp review only give them 1 star and if it was up to me it would be 0. I just use them on 03/15/17. Read the contract because you'll end up paying double, also they charge if the drop off is more then 10 feet and only take cash on that charge, I think they use that for their tip. Also my expensive furniture are damaged. If you use all star you'll be regretting afterwards. Don't trust Monica! She sound pleasant during booking but if you have issues she's nasty as hell.
Jul 13th, 2017

Horrible, Horrible, Horrible Experience. Watch out for the "bait and switch". This company provided a quote and missed the estimated weight by more than 40%. Once they picked up the goods, they then informed that there would be an excess charge for the overage at a higher per unit rate.. When I disputed the amount and pulled up the contract, my furniture was "hi-jacked" until i paid the difference which was more than 80% more than the quote. At delivery, the drivers measured and indicated the cubic ft was overstated at point of pick up. I disputed the charge with my credit card provider and this company falsified documents in their rebuttal. Jessica R was terrible. The delivery was delayed. Customer service horrible. When you call no one identifies themselves. Even in email correspondence, they do not use last names. I have moved around the country a dozen times over the years and this company is by far the worst. Beware of Allstar Moving Services!
Nov 5th, 2017

This is the worst company, please stay away from them. We were moving from NJ to Austin and unfortunately we didn't see the reviews before hand. Monika is the most rudest person anyone can encounter. They gave us an estimate and when they came and loaded the truck and increased the price by 60% than estimated. We should have figured it out than to call other company, but we had no time as we were flying to Austin the same day. We needed them to store for an additional month first we were told it will be additional $150 and than they charged us $300. While giving estimate we were not sure where we would live in Austin, so Monika said give any random zip code the price will remain same. No it was not true they charged us additional $200 for change in zip code. Monika is the worst person and when I asked to speak to her manager she said she is the manager. I am not sure why such companies are even in business? Please save your hard earned money and find something else. Moving out of state is tough and it will be worse if you choose them. Wish we read the reviews before.
Aug 21st, 2017