Axis Chevrolet

THE END OF JUNE 2023 I WENT SEEKING A USED VEHICLE. I LEFT A DEPOSIT OF A FEW GRAND. AS SOON AS I GOT THE VEHICLE HOME THE ENGINE LIGHT AND THE BATTERY LIGHTS CAME ON. I ASKED IF THIS VEHICLE HAD BEEN SERVICED BEFORE IT WAS SOLD TO ME. OF COURSE THEY SAY YES.THAT SAME WEEKEND I TOOK IT TO PEP BOYS WHO SAID THIS C ONTRAPTION SHOULD NEVER HAD BEEN SOLD TO ME !!! ALL OF THE TIRES WERE ROTTED AND RUSTED. THAT MONDAY I TOOK IT BACK TO THE DEALERSHIP AND TOLD THEM TO EITHER GIVE ME A BETTER VEHICLE OR RETURN MY MONEY !!THEY TOOK THE VEHICLE BACK AFTER 9 DAYS . I AM NOW IN LITIGATION TO GET MY DEPOSIT BACK!!!!NEVER GO TO THESE PEOPLE
Aug 10th, 2023

May 23rd, 2023

I would give less than 1 star if it was possible. Worse experience ever. I dropped my car at the dealer service on May 31 which is more than 3 weeks ago. Every time i called the dealer they, they said 2 more days and your car will be done. Today i gave another call to check on the progress and the advisor told me THE PARTS ARE NOT IN YET however i was told that all parts are in and lead time to be fixed is 2 days. Strongly don't recommend anyone to visit that dealer service
May 23rd, 2023

An absolute nightmare. In March, I bought a 2018 Equinox. Never mind that I paid a small fortune for the car; three weeks ago, the car broke down- it was the transmission. Thank God I purchased a warranty- it covered the cost of transmission repair. However rather than giving me a new transmission, they "rebuilt" the old transmission, and last night, the car broke down again. When I called the dealership in attempt to report this, and to say that I want a new transmission, not a rebuilt one, I was put on hold, for so long that I realized nobody was going to pick up the phone and help me. So I called back three more times, and each time I was put on hold. My warranty also covers a rental, however today I was told that Hertz doesn't have any cars available, so I am just out of luck. Horrible, Horrible, Horrible. Thank God for the New Jersey Lemon Law.
May 23rd, 2023

I leased a Chevy equinox from this dealer 39mths ago. They are now refusing to take the vehicle back at lease end (breach of contract on their part). The reason given is no space on the lot. I drove there yesterday and they have space for 50 cars between the dealership and their additional lot further up Communipaw (I have the dated photos to prove this - taken yesterday). They have said they will take the car back IF I sign a new lease with them (blackmail), clearly they have the room. Im currently instructing a solicitor to file a breach of contract case against them. I am also filing a complaint with the NJ Division of consumer affairs who I spoke to earlier today. All other local area dealers are taking cars they leased back. Chevrolet of Jersey City is the only dealer behaving this way in my local area. One compliment I can give, is the Service department have always been friendly and helpful when I needed an oil change. The Sales dept in my experience, after you take delivery have only been unhelpful.
May 23rd, 2023