Auntie Anne's

Terrible management Checking system went wrong and led us wait for 10 mins. Not first time, and their response was unprofessional.
Jun 14th, 2023

mini dogs + cheese =
Mar 6th, 2023

Very rude
Feb 21st, 2023

Feb 20th, 2023

I went to the downstairs location and asked about getting a salted pretzel. The worker was super polite and let me know that the upstairs location was the only one that had pretzels, they only had the bite-sized cups, and that it might take "5 or 10 minutes" to make one from scratch. When I went upstairs an older female employee immediately waved me away before I said anything to her and said "Go downstairs if you want something" rudely. When I told her that the downstairs employee had send me there because I wanted a pretzel, she started making a pretzel- clearly irritated and rolling her eyes. Once she completed shaping the dough of the pretzel she said "You know that it's going to take 60 minutes to cook, right? Are you going to wait for that?" I mentioned that I heard it would take 10 minutes and she said "No, it takes a really long time" in a snarky manner. At that point, I just walked away after saying she can cancel the order. I am not trying to beg someone for a pretzel at the mall. If she's right that it takes an hour- that's a totally unreasonable amount of time to expect someone to wait. More likely- she didn't want to do her job and found her way to avoid doing it.
Jun 22nd, 2023