CarePoint Health Neighborhood Health Center

Takes awhile to go through registration
Apr 8th, 2024

Jan 28th, 2024

By far one of the worst places. I am pregnant with my first child. I had no idea I was considered high risk. I had no idea what was going on in my pregnancy until I requested my chart to transfer. They treat you like a number, your OB appts & follow ups are only to talk about what is going to happen at your next follow up, I only experienced two of my many ultrasounds that were positive, every other one the techs were mute and did not talk about what they were seeing. Take my word, and go somewhere else where they truly care about you and the health of your unborn child. Also, they do not answer their phones and when they do you are calling the wrong department and someone who is far from willing to get you an answer or where you need to go.
Jan 4th, 2024

Believe every bad review you read about. From the Doctors cold/ argumentative bedside manner, rude front desk staff, waiting in back room under a gown for 30 mins plus, being able to hear the convos from other rooms, not receiving a call or email when test results are ready. Worst gyno & healthcare unprofessionals clearly.
Jan 2nd, 2024

Expect your appointment to be 90 minutes late and to get billed for things not even on your explanation of benefits. Your prescription will probably be wrong as well and you'll have to go back 2/3 times to get it corrected. Check your coding too if you know how as apparently that's your job not theirs... Try to talk to anyone on reception/billing and you'll get yelled at, talked to like you're something they've stood in or if you're lucky just hung up on.
Jan 1st, 2024