Heist Insurance Agency

Oct 29th, 2018

Have used this company for 20 years for our beach home. Very friendly, responsive, and professional with all of our questions and needs. Highly recommend.
Aug 20th, 2018

Aug 17th, 2018

Aug 5th, 2018

For almost 20 years, I’ve been a client of Heist and a predecessor firm that Heist acquired. I’ve noticed a decline in service. The 2017 renewal process was tough and anxiety provoking. I just couldn’t get a straight answer out of my agent. This year I get assigned to someone else — Izabella — whom I found to be extremely difficult to work with. She just wasn’t fully informed and fought me when I tried to make sure we both had all the relevant facts. Worse, I found her to be evasive rather than forthright. It did not feel like a collaborative business relationship. It reminded me of dealing with a shady real estate broker. Her approach did not give me confidence that she had the best interest of my property in mind. I went elsewhere. My new agency is great. Everything I was looking for. It was in my best interest to move on.
Oct 20th, 2018