Brauns Express Inc

They work fast, the service is good
Dec 23rd, 2023

They delivered the product on time
Sep 8th, 2023

So far, I'm waiting 4 days for a delivery. Customer service is rude & doesn't take responsibility. Don't understand why "Home depot" would use them. Contacted "Home Depot" said it would take 24 - 48 hours to investigate. By that time, it will have taken 6 days. Definitely calling the "Better Business Bureau". Stay tuned.
Aug 17th, 2023

I originally left this company one star I have been using them again recently and they seem to have made a lot of improvements. Everything is working out very well with my deliveries so I have changed my review something that I do when things improve. I always try to leave the most honest reviews with the most integrity that I possibly can. And when somebody improves their business and things get better again I always like to go on there and give them five stars. I take my reviews very seriously and I want to be as honest as I can.
Jun 25th, 2023

This was the worst experience getting a delivery from Home Depot. We had to reschedule twice; first time the order was not delivered on the schedule date. On the second occasion, we got a driver (contractor) who had never driven inside Manhattan before. He tried crossing the park with a truck and got blocked for hours. Got to the apartment 6 hours after estimated time, parked on the street and did not understand what curbside delivery meant. Hours later, thanks to our contractor and building management, we got the delivery out of his truck. Avoid them if you can.
Jun 16th, 2023