Lotus Appliance Service Company

Lotus Appliances Repair's owner, Antoine came to fix our dishwasher on January 3rd.  This is a home for seniors, so we use our dishwasher twice a day.  Antoine tried to fix it, but realized that he needed a part that had to be shipped from the manufacturer. A week went by and we heard nothing from him.  When I called him, he said that the part was mailed to us but was returned to the manufacturer because our address was incorrect.  He said that he was going to have them send the part to him.  Our broken dishwasher is sitting in the living room. Then he showed up to our establishment with a "loaner" dishwasher that is smaller than the one that needed fixing.  I paid him for the job anyway. I called him the next week and he claimed that his van broke down and he would get to us when he had a working vehicle.  Two weeks ago he said that he received the part and would come and fix our dishwasher.    It is now February 14th and he is not returning my calls.  This is a travesty.  I would not recommend using this company ever!!
Feb 13th, 2022

Jul 30th, 2019

DO NOT use this guy he NEVER keeps his word and he comes hours after he's scheduled he took my money and then stalled me for 4 days afterwards and he seems to not know anything about fixing machines anyway I will be reporting him to the Better Business Bureau and Consumer Affairs demanding my money back
Dec 14th, 2018

great person. good clean job, efficient.
Nov 1st, 2016

Antoine from Lotus Appliance Repair came over to repair my refrigerator. He came without many tools and stated that his van was in the shop. He had to leave in the middle of the job because he had a court appearance to pay a parking ticket. He came back and tried to finish the job but realised he needed additional supplies, but, by this time (thanks to his disappearance in the middle of the day) the stores had closed. The job dragged over to the next day when he came back with needed supplies and apparently "finished" installing my new compressor. The only problem was, my fridge was NOT cooling! I could see the fans running but it was room temperature air at best. So then he told me that it takes 2 hours for it to start cooling, all while he was packing his tools. He wanted me to pay him for the job and I denied, but after a little haggling I agreed to pay him 50% with the promise that he would return if the fridge didn't get cold. The fridge never cooled and obviously he never picked up my calls after leaving that door. Lesson learned, never pay unless the job is 100% done.
Jul 23rd, 2015