Adorno Appliances, LLC

Staff is very friendly and helpful. The family vibe and knowledge combined make them a great option for your appliance needs.
Feb 20th, 2024

In this day and age of disappearing customer service and total lack of customer support, communication and care, never mind interest and involvement, we were pleasantly pleased and surprised to realize that yes, there is actually a business that offers all of the above and even more. Yari and Adorno Appliances are a beacon of light in the murky waters offered by Sears . Twenty years ago, my husband and I purchased our new Kenmore appliances from Sears and the maintenance agreements for each one. Well, now that we are in dire need of fulfilling that agreement as offered by Sears so many years ago , and after paying the maintenance cost each and every year, Sears has us jumping through hoops and calling several different departments every day for the past two months. We never talk to the same person twice and no one has an answer. Thank goodness for Adorno. They sent out a service tech four different times as insisted by Sears, completed the required inspection and paperwork, followed through , and contacted Sears several times on our behalf. And guess what? They kept us in the loop, always calling us back to report progress, ( or not ) and after several weeks of intervening on our behalf, were successful in obtaining approval for our new washer as stated in our contract.. Thank you, thank you , thank you Yari and Adorno, you really delivered for us. And even offered suggestions and advice on which model is the best choice . We could not have done this without you and are forever grateful . Your business is what Customer Support is all about . Sure wish there were more like you! Carole and Fred
Jan 31st, 2024

Unprofessional and incompetent. GE sent them out for in issue with my dishwasher. They confirmed the appointment for a week out, reached out the night before the appointment to reschedule for the following day. When they showed up they took the unit out looked at it for a few minutes and said they would have to call GE tech support but they didnt have time to do it that day. We asked them to, at least put it back together, so we could use it in the meantime until they came back. After they left, the unit was leaking worse and worse. Upon further inspection, we noticed that they never secured the unit back in place and the screws were nowhere to be found. I also noticed that they had damaged the kick plate. I called and left several voicemails asking them to address the issue. When they finally got back to me, several days later, to schedule an appointment, I reiterated that they should bring a new kick plate to replace the one they damaged. The receptionist argued with me, saying that she would not take responsibility for the damage. When I expressed my dissatisfaction with her response, she told me she would cancel my appointment and told me to have GE find a different company to handle my repair. I would recommend staying far away from this company as they are a major liability to have in your home.
Nov 22nd, 2023

I have used Adorno Appliances for many years to repair my appliances and always had a great experience. Mr. Arturo is very professional and trustworthy. If you are looking for a company that is not looking to rip you off with service and repairs then they are the company to call. Service: Refrigerator/freezer repair
Oct 21st, 2023

Best experience ever!! Great communication Highly recommend Service: Washing machine repair
Sep 10th, 2023