SwingSet Installer NJ

I would highly recommend this team. My brother and I were both getting the same swing set installed and unfortunately our install date was rained out. They then came out on a Sunday that same week (usually a day they have off) and installed both sets. Each swing set taking about three hours only. The were quick, efficient, polite and cleaned up after themselves. The price was right, the workmanship was on point and I was very impressed.
Feb 15th, 2018

Very happy with the communication and quick work. Price was great, swingset looks awesome my daughter was so excited/suprised. Thank You, will definitely recommend to friends/family
Feb 14th, 2018

Avoid Will and Backyard Funstallations at all costs. Dealing with him has been anything but "fun" -- it was an absolute nightmare. Maybe he's good at building swingsets, but his personality and people skills are among the worst I've ever encountered. The full story of my encounter with Will is below, but here's a quick summary for those who don't want to read the whole saga: 1. Will cancelled my initial appointment without telling me. 2. When I rescheduled, he arrived at my house and said my yard wasn't flat enough to build on. He suggested I hire a landscaper to level the yard. 3. I hired a landscaper to level the yard. 4. Will came back a month later and said the ground was still not flat enough (it was completely level, I measured). 5. Will yelled and screamed at my wife, calling her a liar and demanded payment despite no installation services being rendered. My saga begins on 4/16. I told Will I wanted to schedule an installation with him. His soonest available appointment was a full 3 weeks away, so I booked a 5/7 appointment. I ordered the swingset on 4/30, at which time I texted Will to confirm our 5/7 appointment. He confirmed. The initial tracking on the swingset showed it wouldn't be delivered until 5/8, so I asked Will if he had any availability to push the installation back a day. He said no, if I needed to push back, it would have to be pushed to 6/7. Later that week, I let him know the tracking had updated and it would actually be delivered on 5/3, so we would have it in time for our original appointment. Will responded and let me know that he had taken it upon himself to cancel my appointment. I never asked Will to cancel or reschedule my appointment. What kind of business cancels an appointment with a customer and doesn't even tell them???? Incredibly unprofessional. Will recognized the error of his ways and relented. He showed up on 5/7 as originally planned, but said our yard was not flat enough to safely build on. He measured a 7" slope (which exceeded his 6" maximum slope limit by a whopping 1"). He said I should hire a landscaper to level the yard. I hired a landscaper to level the yard. The landscaper brought in a TON of dirt to level the area. After the job was complete, I sent Will a photo of the area. He told me it did not look flat enough and he said I should have the landscaper come back out, tamp (pack down) the dirt, and continue to add more dirt until the area was compacted better. The landscaper came back with a tamping tool and more dirt. He used stakes, string, and a string level to show me that the area was indeed completely flat now. I sent Will more photos and he was still not happy. He said that because there were footprints visible in the dirt, it clearly wasn't compact enough. Give me a break! I told will I would personally compact the dirt further in preparation for our June 7 re-scheduled appointment, which I did. Will said that if the ground wasn't up to his satisfaction, "the playset will not be installed and we will not return for a 3rd time with no additional charges for our repeated visits." I told Will that was fine...that if the ground did not meet his high standards on June 7, we would go our separate ways and I would build the swingset myself. Will came on June 7 to inspect the yard. Despite FIVE visits from a landscaper to prep the ground, he was not satisfied with it. He said the ground was too soft, and declined to install the swingset. I could have lived with that...but then he yelled and screamed at my wife, demanding payment. He bullied her, mocked her, called her a liar, and even had the nerve to say that he hopes we don't raise our kids "to not take accountability like this." Will himself had stated there would be no charges until a 3rd visit. The fact that he tried to extort money out of my wife and spoke to her the way he did is unfathomable. If Will wanted payment, he should have built the swingset. We bent over backwards to accommodate Will's strict requirements, and we have nothing to show for it but utter disbelief at the way he treated us.
Jun 27th, 2020

I scheduled an appt with Will at Backyard Funstallations 3 weeks ago for him to come and install my new playset today, 03/29 as a surprise for my sons 5th birthday which is 03/30. Will had the AUDACITY to actually show up to my home this morning only to tell me that due to the weather forecast he would be unable to put it together for me today. He offered to reschedule for next week!! NEXT WEEK - my sons birthday is tomorrow!! Never in my life, have i experienced something like this. He was extremely unprofessional and his business practices are shameful!! He left me high and dry with no one to install my sons birthday present. HORRIBLE HORRIBLE!!!! After calling around to numerous competitors, I was informed that Will is known for doing this and his reputation in the industry is extremely poor and now I can attest to this! Don't wast your time with this man or his company.
Jul 6th, 2018

Avoid Will and Backyard Funstallations at all costs. Dealing with him has been an absolute nightmare. Maybe he's good at building swingsets, but his personality and people skills are among the worst I've ever encountered. The full story of my encounter with Will is below, but here's a quick summary for those who don't want to read the whole saga: 1. Will cancelled my initial appointment without telling me. 2. When I rescheduled, he arrived at my house and said my yard wasn't flat enough to build on. He suggested I hire a landscaper to level the yard.3. I hired a landscaper to level the yard. 4. Will came back a month later and said the ground was still not level enough (it was completely level, I measured). 5. Will yelled and screamed at my wife, calling her a liar and demanded payment despite no installation services being rendered. My saga begins on April 16. I told Will I wanted to schedule an installation with him. His soonest available appointment was a full 3 weeks away, so I booked a May 7 appointment. I ordered the swingset on April 30, at which time I texted Will to confirm our May 7 appointment. He confirmed. The initial tracking on the swingset showed it wouldn't be delivered until May 8, so I asked Will if he had any availability to push the installation back a day. He said no, if I needed to push back, it would have to be pushed to June 7. Later that week, I let him know the tracking had updated and it would actually be delivered on May 3, so we would have it in time for our original appointment. Will responded and let me know that he had taken it upon himself to cancel my appointment. I never asked Will to cancel or reschedule my appointment. What kind of business cancels an appointment with a customer and doesn't even tell them???? Incredibly unprofessional.Will recognized the error of his ways and relented. He showed up on May 7 as originally planned, but said our yard was not flat enough to safely build on. He measured a 7" slope (which exceeded his 6" maximum slope limit by a whopping 1"). He advised that I level the yard, or hire a landscaper to do so. I hired a landscaper to level the yard. The landscaper brought in a TON of dirt to level the area. After the job was complete, I sent Will a photo of the area. He told me it did not look flat enough and he said I should have the landscaper come back out,  tamp (pack down) the dirt, and continue to add more dirt until the area was compacted better. The landscaper came back with a tamping tool and more dirt. He used stakes, string, and a string level to show me that the area was indeed completely flat now. I sent Will more photos and he was still not happy. He said that because there were footprints visible in the dirt, it clearly wasn't compact enough. Give me a break! I told will I would personally compact the dirt further in preparation for our June 7 re-scheduled appointment, which I did.Will said that if the ground wasn't up to his satisfaction, "the playset will not be installed and we will not return for a 3rd time with no additional charges for our repeated visits." I told Will that was fine...that if the ground did not meet his high standards on June 7, we would go our separate ways and I would build the swingset myself. Will came on June 7 to inspect the area, and despite the fact that the landscaper measured the ground in front of my very eyes and showed as completely level, Will was not satisfied with the area. He declined to install the swingset, and then he yelled and screamed at my wife, demanding payment. He bullied her, called her a liar, and even had the nerve to say that he hopes we don't raise our kids to "not take accountability like this." Will himself had stated there would be no charges until a 3rd visit. The fact that he tried to extort money out of my wife is unfathomable. If Will wanted payment, he should have built the swingset. We bent over backwards to accommodate Will and his high standards, and he was nothing but rude to us on multiple occasions.
Jun 6th, 2019