Atlantic Mechanical Contactors of North Jersey

Atlantic Mechanical Contractors of Clifton, NJ just installed a new blower motor in my furnace. They also installed a humidifier, a UV Light, and a smart thermostat. I was amazed at how quickly and efficiently the work was done. Al and his partner would not leave until they were sure that my wife and I knew how to work everything. They were absolute gentlemen. No mess was left. They cleaned everything up before leaving. I would certainly recommend this company to my friends and family. B. Glennon
Jan 17th, 2024

Replaced HVAC units with completely new ones, and there was an issue with the heat. They came in after to assess the situations and fixed it. Looking forward for continued business.
Dec 2nd, 2023

Never received the service they promised. Update: my name is Eduard Rodriguez and you never showed up. And yes, you guys were supposed to come.
Apr 1st, 2023

On Dec. 18, 2023, our sump pump (primary and backup combined unit, 13 years old) was out of order and basement was flooded. My sister bought a new battery (good and fully charged, tested in Autozone) and connected it to the backup pump, but both pumps were still not working. Then she called Atlantic Mechanical Contractors (AMC Clifton NJ). A plumber replaced the primary pump (works until now), cost of $1200 (part market price $200). However, the plumber diagnosed the backup pump worked normally and reinstalled it. The plumber DID NOT suggest to replace the 13 year-old pump either (now we know, pumps of older than 8-10 years should be replaced, no matter it works or not). 2-3 wks later, the primary pump worked as needed, but the backup pump didnt when we disconnected the primary pump. Then we replaced total 3 new batteries from Autozone and all were damaged after connected to the pump, indicating a bad pump. In 2-3 wks, the plumber came back, and only told us that pump worked last time. I asked him to check the pump, but he refused and said that he is not electrician and doesnt know how to do it. So, how did he know the pump was working at the beginning? In another 2-3 wks, the second plumber checked the pump and diagnosed the pump was broken. Customer Service said that they are not responsible for the backup pump. Our questions: (1) our pump is primary and backup combined unit, if basement was flooded, that meant both are out of order. The plumber should have diagnosed and repaired the two pumps; (2) the plumber made wrong diagnosis of backup pump, which supported by: A) before the plumber arrived, our basement continued to be flooded with a new battery in the backup pump. B) We connected total 3 new batteries to the backup sump, all were damaged (confirmed by Autozone); (3) the plumber DID NOT suggest my sister to replace the 13 year-old pump. The work-done paper (receipt) shows no suggestion for replacement either; (4) we need the backup pump to work and AMC (Clifton NJ) should keep promise of 3 year warranty; (5) AMC service was full of pain. I spent a lot of time (in nearly 2 months, made nearly 30 calls total, I believe) in talking and debating again and again. My friends, customers and professionals, how do you think about my experience? Do you think AMC did a good job? Is this the right way for a company to do business and satisfy customers? What should I do to protect my right (perhaps court will be a help)? Do you want to get services from Atlantic Mechanical Contractors (Clifton NJ)?
Feb 18th, 2024

I wanted to express my utmost satisfaction and gratitude for the exceptional service provided by Atlantic Mechanical Contractors regarding my recent request. In the wake of a flooding incident at my residence, I reached out to Atlantic Mechanical Contractors for assistance with the HVAC system. I was immediately impressed by the prompt response and attentiveness demonstrated by the team. From the moment I made the request, staff exhibited professionalism, efficiency, and a genuine concern for my situation. The technicians from Atlantic Mechanical Contractors arrived promptly and skillfully assessed the situation. They promptly addressed the issue, ensuring that my HVAC system was restored to proper working condition. The technicians were not only highly competent but also courteous, respectful, and attentive to my questions and concerns. I would like to commend Atlantic Mechanical for their outstanding customer service and technical expertise. The level of professionalism and dedication exhibited by the team throughout the entire process was truly commendable. This positive experience has solidified my trust in your company, and I will not hesitate to recommend Atlantic Mechanical Contractors to friends, family, and colleagues in need of HVAC services. Once again, I extend my sincere appreciation to the entire Atlantic Mechanical Contractors team for their exceptional service and support. Their efforts have made a significant difference, and I am thoroughly satisfied with the outcome. Thank you once again for your commitment to excellence. I look forward to continuing our relationship in the future.
Dec 16th, 2023