Ross Environmental Solutions

Hired them to trap squirrels in our attic. The guy that came out to do our quote was nice and informative, but that's about the only positive thing I can say about them. They never caught anything (the technicians that came out kept telling us that they were catching things, but the office confirmed that nothing has been caught here), charged us full price, moved forward with the exclusion process (patching the hole outside) without our approval (which we specifically asked for before they did any work) and charged us for it (also without our approval), AND to top it all off... When they did the exclusion, they clearly weren't thorough in checking to see if anything was in the attic. Two-ish weeks later, I go into our attic and find a dead squirrel that I can only assume was trapped in our attic and left to die when they did the exclusion. I would never recommend this company to anyone.
May 8th, 2022