Summit Medical Group Bridgewater Family Medicine

Cant reach by phone.
Feb 6th, 2024

No compassion and extra fees. I would especially not recommend seeing the NP Jaimie Gilbert, nor Dr. Hupp. Go somewhere else and save your sanity and money. Fees are part of a larger summit health issue, but having been to other summit health affiliated offices for years, these visits at Bridgewater have been by far the worst. Yikes.
Jan 18th, 2024

This is not my normal office and I will not be returning. My office did not have any available appointments for today so they scheduled me for Bridgewater and since the appointment was so last minute they told me on the phone that it would be okay if I arrived 15 mins late since it would take me that long to arrive leaving immediately. I arrived 16 mins late (one minute past the grace period) and they refused to see me.
May 28th, 2023

Mar 21st, 2023

I would give this group more than one star if I could directly contact the actual office instead of being directed to a call center. It is frustrating having to wait to speak with someone from the actual office for any inquiries. Recently, I attempted to schedule an appointment for my husband as a new patient with Dr. Hup. However, I was informed that she was not accepting new patients. As a current patient, I kindly requested if they could reach out to her on my behalf and inquire if she would consider taking my husband as a new patient. Unfortunately, they were unable to fulfill this simple request. It is disappointing that the call center is not accommodating to patients who require immediate assistance and are unable to wait for the three-month appointment wait period.
May 15th, 2023