AT&T Corporation: Wortmann Carol

Dec 16th, 2019

Could not watch World Cup because of your silly dispute on fees! Also customer service is terrible. Called three times and nobody could help me with a discount or an explanation. Might be time to cancel!
Jul 28th, 2019

May 14th, 2019

Most amazing place! I never knew this place was right under my nose! So much data collection and an impressive ability to use it to their advantage.
Sep 11th, 2018

I got my AT&T wireless internet in November, 2017. It was part of the contract with DirectTV. It worked wonderfully until June, 2020. Then everything changed. The internet drops repeatedly. I mean 15 - 20 times a day. I started calling AT&T and DirectTV the middle of June. It is now October 1. I have talked to 36 people on the phone between those two companies. I have documented all these calls. I have been passed back and forth too many times to count. I have been told numerous times that it has been given top priority and someone will get back to me. Not once has anyone gotten back to me. This is the worst service I have ever received. I have asked to speak to a manager or supervisor and not once have they passed me to anyone with more authority. How can a company survive with such horrible service?!!
Feb 22nd, 2020