Regal Limousine Services

These people are dishonest. I had been booking rides Regal Limo (now subsidiary of Boston Coach) for years. Recently I made a reservation and received two confirmations that included the base fare. Nonetheless, they billed me double. On 1/18/22 I booked them for drop off at the airport on 2/25/22 and pick up on 3/4/22. I received email confirmations for Flat Rate base fares at $219.62. On 2/28/22 I was charge $270.56 for the 2/25/22 ride. I had been using them for years and that is the normal final bill amount. On 3/9/22 I was charged $553.35 for the 3/4/22 ride, more than double the normal charge. All confirmations that I was emailed by them have a Flat Rate base fare of $219.62. Nonetheless, the final bill has a base fare rate of $455.52. If they increase their base fare, I was never notified and would have not used the service. There were also no weather, traffic, flight, baggage delays that may have justified charging me more that $270.56, same cost as what they had billed me for the trip on 2/25/22. I tried to work it out with Boston Coach. However, I kept getting a dishonest run around. Waste of my time, filed dispute with AMEX and never using Boston Coach again.
May 11th, 2022

place is cloed
Jul 4th, 2021

Car # 36 does not know how to drive properly. Took a right on red when it was not clear to go
Oct 31st, 2020

Apr 4th, 2020

I have used Regal to and from Logan to So. New Hampshire for years. I have never looked for another service as regal has always been perfect. Good technology (emails & texts for driver arrival and receipts), fair pricing, always on time, even if I'm not, nice luxury suv's and sedans with professionally acting and dressed drivers. Just booked them again today, July 2018.
Sep 30th, 2018