Family Dental of Littleton

Awful service! The people here are so difficult to work with.
Sep 27th, 2021

Worst service ever!! The staff at the front desk were incredibly rude to me, and super condescending when I asked questions. I needed information from them to give to my dental insurance, and it took WEEKS to get it. I would call them and they'd put me on hold and hang up on me repeatedly. They finally said they'd call me back with the answer, but never called back and were super rude when I called back again after a week of waiting to hear from them. They are impossible to work with, and scheduling with them is a nightmare. I am going through the process of switching dentists now because I just can't deal with them anymore. Look elsewhere for a good dentist!
Sep 26th, 2021

After my son's tooth was chipped by the hygienist and I was treated horribly by the office. The CEO did call me and apologize for the poor service I received, which I appreciated. I decided to transfer to another dentist however. I sent my medical record release form on 1/27/2021 and have the confirmation sheet. I called 2/22/2021 to verify they received it. Michelle called me back on 2/24/2021 and told me they would send my records by the following Monday. Then I get an email from my new dentist saying Littleton Family Dental had requested my release form because they hadn't gotten it yet. I called Littleton Family Dental and asked to speak to Michelle, and when I identified myself she hung up on me. I called right back and the phone was picked up and hung up. I called a third time and got the answering service. I asked them to have the office manager call me back asap. NO ONE CALLED BACK. This place has the absolute worse customer service EVER. Too bad Tammy left - she was phenomenal. The CEO told me they were going to be doing some more training for the receptionist area - THEY FAILED! So disgusted that they think it's ok to treat people like this :( I hope this review saves someone else the treatment we received. Wish I could give less than 1 star
Feb 24th, 2021

I felt very welcomed here. The staff is professional and friendly. Also, a very nice atmosphere.
Feb 9th, 2021

Wow, had 4 implants done this morning and it took a little over an hour. Great Dentist staff and reception, can't wait to get back next month and get the top done
Aug 10th, 2020