New England Kustom & Collision

Super reliable people to work with, always tried to keep me updated as much as they could. I could not recommend them more
Mar 18th, 2023

We were so pleased to finally find a shop that was willing to repair my husband's truck so it could get a sticker, and are now even more so! The work was done in a timely fashion, communication was clear throughout the process, and the price was totally reasonable. Great company; we highly recommend New England Kustom & Collision! Service: Body & Trim
Aug 22nd, 2022

Oct 22nd, 2021

Part of our rock wall fell on our car, so this was an insurance claim. This was the second or third time that we turned to Tom and his team from New England Kustom & Collision, and we wouldn't go anywhere else. Toward the end of his work, when he found out that my son and I were about to take a long road trip, he told us that our tires needed to be replaced and he wouldn't drive much further to Manchester let alone down to Maryland on the current set of tires. Since we were leaving in a day, he took care of calling around town, finding the right tires, having them installed and paying the bill -- all so that I didn't have to worry about a thing as I prepared to leave for vacation! I just had to show-up at his shop and pay one bill. He's the best! Both in terms of the work that he does and the customer service he provides!!!!! Service: Painting
Dec 15th, 2021

So I showed up to Kustom with a Chevy express van with a huge rusty paint bubble on the door, looked like shit, and eventually would lead me to fail inspection. I decided to get it fixed and wanted it to look perfect if I was paying someone and not DIY. Tom, the owner, assessed it and gave me an estimate. The estimate was higher than other shops in the area but I knew that going in from the other reviews and word of mouth. I decide to go with his shop and schedule the repair. Monday, the day I'm supposed to drop off the van rolls around, and I give a call into the shop just to confirm. Tom says he can't do it this week, and reschedules me for next Monday. I drop off the van the following Monday, and get the van back Thursday. Two phone calls to communicate status and progress in the mean time. The repair looks flawless to me and Tom stated he would stand behind the work if I had any trouble again. He took the time to even show me pictures and explained what the process was. There is a considerable amount of time and effort put into preparation with any paint work, and it is evident they do not cut corners here. Expensive, but flawless repair and excellent customer service. I'd recommend this shop if you're looking for your car to look exactly how it was from the factory and are willing to pay for it.
Nov 18th, 2021