Brookline Plumbing & Heating

As a first time customer Jim came out on a moments notice. We were in a pinch with a pin hole leak right before dinner time. He was timely, professional, nice to the whole family and explained everything he planned to do step by step. His responsiveness and professionalism were well received and we will certainly be calling him to do some work in our home come spring time. Thanks!!
Jan 2nd, 2021

Jul 13th, 2020

Comes out to check backup problem ok says he will be back in a day or so with an estimate ok. Doesn't show up, doesn't call or return my calls, doesn't text for almost two weeks! Then finally he texts me saying that he is allergic to cats. He knew I had a cat because Thai Khat MET HIM AT THE DOOR!! Why didn't he say at that point he was allergic to cats???
Jan 9th, 2018

HIGHLY RECOMMENDED
Dec 21st, 2017

Very poor experience with Jim Tucker. He roughed 2 bathrooms incorrectly because he ignored the plans that we gave him, we asked him to install an off-set drain in the master shower, he refused and proceeded to drilll a large hole in the center of our subfloor for the drain, which we told him 5 times was not what we wanted, we now have to pay our GC to replace the subfloor so our new plumber can install it properly, we told him multiple times that we wanted our Moen shower valve in the master bath and the Brizo valve in the guest bath, yet, he decided to ignore our instructions and to install them (soldered them) in the wrong bathrooms, and, now we have to pay our new plumber fix this, and, on top of all of this he was rude to my wife. That was the last straw and we had to fire him. Buyer beware. I would hate for anyone else to go through the daily stress and the added cost of dealing with Jim that we experienced.
Feb 13th, 2018