Caring Transitions of Reno

Brad and his team were awesome to work with. Brad gave several options of processes to work with and explained in detail how it works. We were selling our house at the same time and he cooperated with all persons involved. The crew was outstanding they were very experienced and worked quickly to get things organized. We believe they acquired the most value possible for our items. They arranged the sale plus took care of all the unusual items such as hazardous items, shredding of sensitive materials, and donations of unsold items. At the end the house was left clean and all trash disposed of. The team was caring and sensitive to the items and very responsive to our special requests. Thanks to them we were relieved of the stress and time to remove all the personal items. Thanks again to the crew and Brad
Aug 19th, 2021

We tried to work with Caring Transitions in Reno. Unlike some others here, ours was not a good experience. My first conversation with Brad was a little off, a few little misunderstandings that seemed awkward. Hey, it could have been me though, and sometimes things just get off on the wrong foot. Not a problem - and Brad seemed nice enough. I live in the SF Bay Area so I arranged to have a work associate of mine meet Brad at my parent's Reno home to look at furniture and other items at 1:30pm the following day. My associate left Brad a message at 9:30 that morning to let him know he was having car troubles and that he would not be able to meet until later. Brad showed up at 1:30 anyway and was annoyed that my associate was not there. He called my associate and told him that he did not trust that he had actually left him a voicemail and would have to check it out. Brad got back to the office and did indeed find the message from my associate on his phone. He called my associate (still annoyed apparently) and told him that his cell and work phones were not connected. Brad was unwilling to try and reschedule with my associate. My associate was the one who had recommended Caring Transitions to us originally, and now says that he would never recommend them to anyone again. My associate told me that Brad was rude. While out the house Brad also called our real-estate agent to see if she would let him in. She said she was busy, and that she did not know Brad and so could not really let him wander through the house anyway. Our agent mentioned that he seemed annoyed and that it was kind of a strange conversation. When Brad realized that he was not one of the realtors recommended estate sales companies he decided he no longer wanted to bother looking at the items in the house. He mentioned to me it was already two strikes, so probably not worth his time. I guess Brad found a sure-fire way to never get on the realtors' recommended list. Brad wrote me a follow-up to say that we were uncooperative. He also mistakenly sent me some other family's quote later that evening. An honest blunder I suppose, but still... Caring Transitions says that what they do is not about the money, yet the financial aspect of what they were doing was present in every email and conversation. Brad mentioned several times that the furniture was only worth ten cents on the dollar, could only be sold locally, and that they preferred things like art and other items. As a small business owner myself I totally understand that they need to make a profit, but just be transparent about it and don't say that your sole purpose is to help seniors. The whole transition has been difficult on my family and we have had to make many trips back and forth to Reno. My interaction with Caring Transitions did not make things any easier. I would not recommend Caring Transitions based on my limited interaction with them.
Jun 1st, 2021

When my dad passed away, I turned to Caring Transitions to clean out his home and sell his personal property. They were an absolute godsend and are truly caring. Very professional with top-notch service. The stress they took off my shoulders was worth every cent, and their service costs are very reasonable. If you need an estate seller/cleanout service, look no further. You will be very happy with Caring Transitions. Thank you Brad and Team!
Mar 19th, 2021

We could not have been able to move our friend into an assisted living situation with out the wonderful, kind, caring, and efficient help Brad, Mary and the staff provided us. I can't say enough how wonderful this organization is. I would highly recommend them.
Oct 17th, 2020

The team from Caring Transitions was absolutely wonderful. They came in and worked quickly and efficiently. They know what they are doing, and they took all the stress away to liquidate my belongings before my cross country move.
Oct 15th, 2020