The Inverter Store

Great assistance with choosing batteries!
Jun 7th, 2021

Fast and helpful customer service team. Responded to all my questions instantly on their live chat as well as the telephone. Will update on shipping process and item quality.
Feb 23rd, 2021

Jay was fantastic in giving me tech support on pure sine inverters
Feb 9th, 2021

Awesome place full of goodies
Oct 20th, 2020

Sales reps were easy to reach, offered good advice, and everything pre-sale was fantastic. Just hope that after the sale you do not need any tech support, you will be ignored. I have called twice and left clear, simple voicemail both times - tech support line rings directly through to voicemail, a bad sign from the start. The first call was three days ago and the second call was two days after that. I still have not received a call back. Company is quick to make the sale but does not have time for you once your money has been received. Currently trying to get someone to call me back through the online chat on their website. I was told someone would be calling me shortly, but I have yet to receive a call. Dropping to one star - That's right, your team did try to contact me after I left this review and contacted your online chat. Since I live in the mountains where cell coverage is spotty, and was driving, it went right to voicemail. When I tried calling back I got the same run-around, left a voicemail, and never received a call back. Third time, no luck. I've given up as it is apparent that you just do not care about the customer after sale. It is sad that I have to leave a lousy review and complain in online chat to get that ONE call.
May 9th, 2019