CSI Plumbing

Mar 6th, 2021

Dwayne from CSI Plumbing was awesome. I had two issues in my home, a leaky outside faucet and a garbage disposal that needed to be replaced. He came looked at the leaky faucet and fixed it quickly, NO CHARGE! He then came in and replaced the sink garbage disposal quickly and efficiently. He brought the replacement, replaced it, checked it, cleaned up afterwards and its done. The cost was reasonable to do it all. I recommend Dwayne and CSI Plumbing.
Nov 2nd, 2020

Contacted CSI Plumbing since they were recommended dealer/installer by Pelican water filtration systems... Best install price on the list and didn't change price quoted once completed, great availability to get 2 Pelican systems installed (2 different homes), super quick, professional install... so glad I called Dwayne. Highly recommend his services! Thank you x2, enjoying our filtered water!!
Feb 3rd, 2020

Was charged some hundreds for a failed furnace repair that turned out to be a simple flame sensor cleaning. Tech checked values on components said gas pressure was low, had that adjusted, furnace did the same thing, would run for a bit and not re start. The tech I normally use for my commercial bldgs etc was in e wash and unavailable but told me over the phone to clean the flame sensor a problem he often saw with Coleman furnaces even though the readings are ok. I posted csi, did get a call back, was absolutely no help, said it was gas pressure, which was not the issue. It took some time to get the gas pressure jacked up, days, renter in the place was burning wood and using elec heat during the interim, so I didn't contact csi right away. Their customer service is lousy to my way of thinking and their bid price to install an 80% furnacein place of the one that needed a cheap part was twice the price of another outfit I use for my rentals. So needless to say, wont use them again!
Apr 3rd, 2022

Dwayne from CSI Plumbing installed our Pelican Water System improperly and we DO NOT RECOMMEND his services! Once he was made aware of the poor workmanship on his installation, which according to the manufacturer, caused "complete performance deterioration on the water system", Dwayne did initially agree to come and make the necessary repairs.  However, he no-showed to the first appointment, and then cancelled the next two appointments at the last minute.  After that, he never called us back.  He completely wasted our time and money.  We eventually hired another plumber who came and fixed filtration system. I don't think Pelican will be recommending CSI (Dwayne) as a dealer/installer anymore, after receiving our photos and complaints, and taking note of his unprofessional behavior.
Sep 6th, 2021