Lopez Cynthia DVM

Disappointed... We have a sweet female dog that we called to make an appointment for a check up and an ear cleaning. My husband specifically asked to be sure that my husband would be allowed to be with our dog during the entire visit because she would be very scared and she would resist restraining her the way they would need to. The receptionist said that is no problem at all. We had an 8am appointment and we were told to arrive early because we were new. We arrived early, the doors were locked, we waited. We eventually got checked in after some regular guests were helped. We were taken into an exam room with an assistant, we were told that she was going to take our dog into another room to be examined. My husband mentioned that we asked on the phone before we made the appointment that he will need to be in the room with our dog to keep her calm. The assistant said we don't allow you to do that, the girl that said it was ok on the phone was wrong. She said she will go ask the doctor if he would be ok with that. She returned fifteen minutes later, stating the doctor said he is not comfortable with being in the room together because of Covid-19. That was the excuse. We did have masks on the entire time. We left very disappointed. We felt they did not care about the animal, because our dog would have had to be restrained much harsher than if my husband would have held her himself to help keep her calm. We love our girl and just want her to have as easy and comfortable as possible experience in a strange Scarry place.
Aug 12th, 2020

Mar 19th, 2020

Dr Anderson is simply the best.
Feb 27th, 2020

Very nice lobby. The Veterenarian was very informative and all the staff is very polite.
Nov 2nd, 2019

Had to take my dog in to see the vet after she ran full speed through her dog door and hit her spine on the top of it. Everyone there is always nice and very helpful. The vet was amazing and explained this to me clearly about options to see about her diagnosis. She is doing much better now!
Jul 31st, 2018