ProCare Medical Center - East Sahara

Feb 26th, 2024

The worst place Ive ever been to. Took them 8 weeks to process the referral. Every time I call they just keep saying that they will escalate the case for me After the first 3 weeks, I switched to another PCP, see the doctor, got a referral within 2-3 days, already saw specialist. And this place still hasnt processed the referral letter 8 weeks have passed, today I got a message from them that my Referral is ready lol took them 8 weeks just to do a common document SMH
Nov 13th, 2023

You can't get in touch with an actual person. I was referred to a specialist, they told me it would be 3 weeks before someone contacted me. I've been calling endlessly to see what the holdup is, as now it has been 7 weeks. no return call at all
Oct 27th, 2023

Alot of the time the phone only rings then go to voice mail .. no one calls back for a follow up call .. so it's a waste of my time to call .. n with this summer heat I don't even wanna drive there knowing it's the only way I no I'll b able to schedule an appointment
Jul 17th, 2023

Doctor Pandora, is amazing!! She truly has compassion, for the community. I would recommend my friends & family to go to her. JUST NOT THE ONE ON NELLIS I ALSO give her5 & Jason whom I think is the office manager, I'd give him 5's too. Janet at the front desk is always professional. But once they call your name. And you get a room you will have a wait. You are there for quite some time!! I waitedv2.5hrs in the room. The young lady name Josalyn who took my vitals seemed preoccupied. She took my blood pressure. She didn't communicate what my #'s were. I had to ask her for them. I THEN ask her, if she was going too check my heart rate.She said, oh, yeah. Let me check to see if I have one. She had one. She checked my heart rate But I still had to asked her what my #'s to my heartrate was!?! She-meaning Josalyn, didn't even know if she had the heart rate monitor don't they do an inventory on what they have in there containers before their shift start. I give her a half I would not recommend this Nellis DO NOT GO!!
Oct 26th, 2023