Sunpro Solar

I have asked 3 times to stop calling me. I do not want solar. Please stop or I will file a formal complaint with BBB.
Apr 18th, 2022

I placed a deposit with SUNPRO on 5 December 2021 and as of today SUNPRO has installed zero sun panels. Very disappointed.
Apr 14th, 2022

HIGHS: Install techs and energy pro tech (Sean) were customer-centric. It was great to hear them talk about the company and the confidence they had in their product. The techs were respectful of the property and neighbors. I felt valued talking with the techs about questions I had about the product. Install was clean and app is very user friendly LOWS: Salesman not knowing product and relaying false information Salesman not knowing the actual timeline of the process relaying false information Sales manager not knowing the actual timeline of the process relaying false information Errors within the control of the company that caused 2 months of delays Account manager that doesnt respond within 24 hours regarding consistent issues Account manager that isnt proactive regarding issues that arise. (hey, just saw the email, this is what were doing to fix it) not wait for the customer to reach out. Final thoughts: Have salesman that are educated on all products and can answer all questions correctly and confidently! now we have been put in an incredibly difficult position due to the lack of communication and deceitful tactics of sunpro we are going from $130 a month, not to $194 like we were told by our salesman and shown on our contract. No, now we will be paying $500+ a month due to no longer being eligible for the plan we were on with NVEnergy and having to pay the solar loan AND electric until the utility credit is applied in 4-6 months. Have customer centric minded support staff. in my instance, the sales/account team are hindering the growth of the company. I would not refer sunpro to anyone due to the simple fact I would not want anyone to go through what I did. I truly feel like I spent 50K on an investment and it is an inconvenience for sunpro to email me. I scrubbed my social media and had to edit my reviews that I had written. I feel embarrassed when asked about my experience because I told so many of my friends and relatives about going with sunpro in the beginning. While the product itself is great thus far, the customer support is incredibly unsatisfactory. This was a project my wife and I were so excited for and then piece by piece it got less and less exciting. Communication is key with every business, it is severely lacking at sunpro.
Apr 3rd, 2022

Apr 2nd, 2022

They did a great job and were so professional.
Mar 25th, 2022