Encompass Health Rehabilitation Hospital of Las Vegas

Mar 5th, 2024

Only care about making money not the patient or families
Jan 17th, 2024

Jan 4th, 2024

Do not stay here. The staff is good at passing things off to other staff members and RETURN PHONE CALLS ARE A JOKE. I left so many messages and had to keep calling. My dad was in for hip rehab. The the day I drove in from LA to get him . He had blood clots... NO ONE CALLED ME AND BLEW ME OFF AS IT WAS MY PROBLEM ...totally disgusting I had to get a hotel room and stay longer and the doc wanted my dad to have his last day of therapy Why? for medicare money? I took him home and signed the AMA I argued with every staff member because they were unprofessional and there was no one who took responsibility for a damned thing. They did the WOKE agenda ",we don't want to point fingers" Do not bring anyone here Oh and the doctor signed a a script that said it was only a copy for dads pain med! I will not say what my pharmacy said abt how stupid this was
Mar 4th, 2024

My first hour there, I had an RN come in and invading my privacy by taking pictures of my new and old surgery sites. The problem with this is I had a temp of 102.8 it was 9 pm and the worse part is she left me exposes and my body parts up on the screen with my door open for anyone to see and of course the CNA got an entire eye full. His face was beet red. I did report it and I was told that this was 'normal ' practice to the photos. My response was, she left me partially naked in hospital gown, all the images were on her screen and these pictures were in my file for anyone to see. I felt as I'd been violated, and degraded. Then, I was diagnosed with the shingles, placed on lock down on a Friday afternoon until late Monday! I was informed that I should not have visitors and no kids or pregnant women could come visit. I could not have the planned visit with my grandkids and family due to this. I was started on anti viral medication come to find out that it wasn't shingles it was a fever blister that I came from Sunrise Hospital with all that for Nothing! I was not happy because nobody took responsibility for that and to be diagnosed with soothing that I know I didn't have was absolutely unprofessional. By the way, I had been inoculated with the shingles vaccine before I was admitted. The last thing that took the cake was Bryan the case Manager, basically, I did not get a good feel from him from the start. Long story short I was on heavy antibiotics because they thought I had Mersa or Sepsis in my suture site! I had been there for two plus weeks, when I was informed by Bryan, that I was going to be discharged home with a midline (had been placed in my arm 2 weeks before), and that I would have a nnurse come into my home and administer the antibiotics for me, then he came back the next day to inform me that my insurance doesn't pay for home health, which I informed him that I recieved a letter in mail recently stating they would, Bryan refused to take the letter and phone the insurance Co to get info. He even had the nerve to tell me to call them! Not my job I'm the patient and i wasnt going to do what he was being paid to do! I was discharged on Jan ,29, 2024 with a midline in my arm a promise from bryan (who kept coming back to me with diffrent stories about the outpatient care that I one would receive when I got home). All lies! More to the story, actually, a nightmare for me! I called and asked to speak to Bryan's supervisor, Patricia, until this day, she has not retuned my call. The ONLY reason, I gave 3 stars is because of Ms Victoria in OT and Ms Trish PT. Ms Victoria, was a strong advocate on my health and how I was treated while there. I felt that they were sincere, caring and professional towards me. Melissa, CNA, Diane, RN, Maria, RN, and Richard, RN, were awesome on providing the proper care for me. There is a lot more to tell, but not enough room. My name is Beverley Bradshaw, and my stay at Encompass was January 14-29, 2024.
Feb 19th, 2024